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ATRI conducting survey on impact of customer detention

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ATRI conducting survey on impact of customer detention

ARLINGTON, Va. — The American Transportation Research Institute (ATRI) Wednesday launched an online data collection initiative to solicit commercial driver perspectives on how they are affected by customer detention.

The driver feedback will be utilized to better understand how excessive delays at shipper/receiver facilities impacts driver productivity, safety and Hours of Service compliance.

This data collection initiative is part of an ongoing study by ATRI on the impacts of detention on overall industry productivity and safety.

Data collected in this latest driver survey will be compared to driver surveys collected in 2014 to evaluate how detention impacts may have changed since the ELD mandate went into effect earlier this year.

ATRI launched this latest data collection at the 2018 Great American Trucking Show (GATS), collecting several hundred driver surveys.  The online version of the same survey conducted at GATS will allow larger numbers of professional drivers to weigh in with their experiences with customer detention.

The survey is available online at www.TruckingResearch.org.

The survey will end in mid-October.

ATRI is the trucking industry’s 501(c)(3) not-for-profit research organization. It is engaged in critical research relating to freight transportation’s essential role in maintaining a safe, secure and efficient transportation system.

The Trucker News Staff

The Trucker News Staff produces engaging content for not only TheTrucker.com, but also The Trucker Newspaper, which has been serving the trucking industry for more than 30 years. With a focus on drivers, the Trucker News Staff aims to provide relevant, objective content pertaining to the trucking segment of the transportation industry. The Trucker News Staff is based in Little Rock, Arkansas.

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The Trucker News Staff produces engaging content for not only TheTrucker.com, but also The Trucker Newspaper, which has been serving the trucking industry for more than 30 years. With a focus on drivers, the Trucker News Staff aims to provide relevant, objective content pertaining to the trucking segment of the transportation industry. The Trucker News Staff is based in Little Rock, Arkansas.
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