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Mack Trucks increases uptime offering with dynamic maintenance

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Mack Trucks today introduced dynamic maintenance, offering customers a more predictive tool to enhance maintenance planning and increase uptime. (Courtesy: MACK TRUCKS)

RACINE, Wis. — Mack Trucks Thursday introduced dynamic maintenance, a connected vehicle service focused on proactive vehicle maintenance planning and fleet operations efficiency.

“Mack is focused on providing customers options to improve their total cost of ownership through connected vehicle services. Enhancing maintenance planning utilizing existing vehicle telematics and data analytics is yet another way in which we accomplish this. Vehicle technology and data provide us the capability to ‘customize’ planning so that it’s specific to a vehicle and its operation,” said David Pardue, vice president of connected vehicle and contract services for Mack Trucks. “This enables customers to optimize planned downtime.”

Mack’s dynamic maintenance service further expands the partnership with Noregon, an IoT (Internet of Things) company specializing in connected vehicle solutions.

Mack’s unique approach utilizes the Noregon platform to enhance the dealer user interface and brings the decision-making process closer to the customer through the dealer.

Dynamic maintenance leverages data intelligence from vehicle data analytics, combined with enhanced software features from Mack GuardDog Connect telematics, the Noregon platform, and Mack’s ASIST service communications process to more accurately reflect planned maintenance needs and replace traditional ‘set mileage scheduled’ plans.

Currently, dynamic maintenance is targeted to powertrain-related maintenance services. “This is just another step forward in our connected technology journey,and will help our dealers prepare for changing and future vehicle maintenance opportunities,” Pardue said.

For more information, please visit a Mack dealer or www.macktrucks.com.

 

 

 

 

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Michigan CAT first to receive WABCO Service Partner certification

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Officials and employees at Michigan CAT celebrate becoming WABCO Holdings’ first WABCO Service Partner. (Courtesy: WABCO HOLDINGS)

AUBURN HILLS, Mich. — WABCO Holdings, a global supplier of braking control systems and other advanced technologies designed to improve the safety, efficiency and connectivity of commercial vehicles, Thursday said it has launched the WABCO Service Partner (WSP) program in North America.

Through this initiative, the company will certify vehicle service facilities that meet WABCO’s stringent technical and safety standards in the maintenance and repair of commercial vehicles. This launch represents an enhancement to the company’s aftermarket support offering, which was introduced at Heavy Duty Aftermarket Week (HDAW) earlier this year.

The WSP program creates a network of certified service facilities that have undergone specialized training by WABCO technical experts to attain extensive knowledge of the company’s products and services. Certified WSPs provide service, repair or replacement of WABCO’s suite of products for trucks, trailers, off-road equipment and other vehicles including buses and RVs.

“To become a WABCO Service Partner, a facility must excel in all areas of training and safety standards and be a proven industry leader in the work they do,” said Abe Aon, business leader, North America aftersales, service, support. “Customers can rest assured that if service is done by a WSP, it is done by a highly trained, WABCO-endorsed provider.”

Aon said the WSP program’s goal is to increase uptime for its customers, getting them back on the road as quickly as possible, and providing peace of mind that the service was done by a certified facility. All WSPs have access to WABCO Customer Care Center and expedited warranty claims handling to provide customers with quick and reliable service.

Michigan CAT, based in Novi, Michigan, is the first U.S.-based WSP in North America under this new program.

Michigan CAT is a unit of the MacAllister Machinery Co. of Indianapolis. Both companies are Caterpillar Inc. dealers. Michigan CAT has operations in eight Michigan cities and specializes in selling and servicing construction, off-highway and agricultural equipment, used trucks and trailers and fleet management solutions.

“We are pleased to welcome Michigan CAT as our first WABCO Service Partner,” said Aon. “By combining their commitment to service with their in-depth knowledge of WABCO products and services, Michigan CAT ensures a first-rate customer experience and the relationship will be excellent for us for the long term.”

WABCO expects to soon finalize the certification of two additional service providers and has begun accepting applications for additional shops that meet WABCO’s requirements to join the growing network. The goal is to expand the program to include more than 100 new WSPs by the end of 2020. WABCO currently has over 3,100 WSPs globally, with the highest concentration in Europe.

 

 

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Jacobs Vehicle Systems delivers 8 millionth engine brake

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İn the late 1980s trucking industry interest in the product began to increase significantly and a shift was made to OEM factory installations. (Courtesy: JACOBS BRAKE SYSTEMS)

BLOOMFIELD, Conn. — Jacobs Vehicle Systems, a worldwide manufacturer of heavy-duty diesel engine retarding systems and valve actuation systems, recently celebrated the delivery of its 8 millionth engine brake.

This milestone delivery comes less than two years after Jacobs shipped its seven millionth brake, and nearly 60 years after the company’s first engine brake, invented by Clessie Cummins, was introduced to the trucking industry by Jacobs.

Since the first engine brake was produced, it took Jacobs 31 years to sell its first million engine brakes, which was initially an aftermarket product and sold exclusively in North America.

İn the late 1980s trucking industry interest in the product began to increase significantly and a shift was made to OEM factory installations, according to Steve Ernest, vice president, engineering and business development, who said geographic expansion soon followed and today Jacobs is selling and delivering engine brakes from its locations in North America, China, and Europe to more than 30 customers with locations in Europe, Asia, Africa, North America, and South America.

“This delivery is a fantastic achievement and is a testament to the success our customers have enjoyed around the world with Jacobs’ components,” Ernest said. “The next millionth brake shouldn’t be far off as we continue to find new solutions and technologies that will not only continue to enhance braking performance but also help our customers find new and effective ways to improve fuel consumption and reduce harmful emissions.”

Jacobs Vehicle Systems is headquartered in Bloomfield, Connecticut where is has a design, testing, and manufacturing facility, with support sites in Europe, Japan, and India as well as manufacturing facilities in Suzhou, China, and Brno, Czech Republic.

For more information, visit www.jakebrake.com

 

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FTR reports prelim September trailer orders highest since February

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Trailer production should remain sturdy in September but somewhat off recent months with backlogs expected to drop for the ninth consecutive month, FTR said. (Courtesy: GREAT DANE)

BLOOMINGTON, Ind. — FTR is reporting preliminary trailer orders for September at 19,000 units, the highest since February.

Trailer order activity rebounded from the recent doldrums as some fleets began placing orders for 2020.  Orders were up 81% month-over-month but minus 66% year-over-year. September’s net orders could have been even higher but were negatively affected by fleet cancellations of excess 2019 orders.

Trailer production should remain sturdy in September but somewhat off recent months with backlogs expected to drop for the ninth consecutive month, FTR said, noting that trailer orders for the past 12 months now total 264,000 units.

“This is a decent order amount for September. It indicates fleets are somewhat optimistic about 2020,” said Don Ake, FTR vice president of commercial vehicles. Orders should rise to healthy levels in October, as more large fleets place their 2020 orders. The increase in September orders signals the trailer market is becoming much more stable and should be settling into historic order patterns, after a turbulent couple of years.

“Trailer sales are expected to dip in 2020 after hitting record volumes in 2019. However, the forecast is still for a solid year based on moderate economic and freight growth, which should provide fleets with enough profits to buy new equipment.”

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