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Mack Trucks names Mack Masters Competition champs

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Team “#Rise For The Anthem” from Bruckner Truck Sales in Shreveport, Louisiana, was named champions of the 2019 Mack Masters Competition having successfully completed several rounds of challenges designed to evaluate their knowledge of Mack service systems and procedures. The team is, left to right, : Aaron Toomer, Ted Pfister, Joey Wardrip and Justin Malone. (Courtesy: MACK TRUCKS)

ALLENTOWN, Pa. — Mack Trucks put its superheroes of service to the test in the third installment of the Mack Masters Competition, a biennial event designed to evaluate participants’ knowledge of Mack service systems and procedures.

Team “# Rise For The Anthem” from Bruckner Truck Sales in Shreveport, Louisiana, successfully completed several rounds of competition, including a comprehensive final challenge, to be crowned Mack Masters Champions.

Members of team “#Rise For The Anthem” are Aaron Toomer, Justin Malone, Ted Pfister and Joey Wardrip.

“Not all superheroes wear capes, but our service technicians proudly wear the Mack Bulldog on their uniforms and deliver the expert knowledge and service our customers require,” said Jonathan Randall, Mack Trucks senior vice president, North American sales and marketing. “Congratulations to Aaron, Justin, Joey and Ted from team “#Rise For The Anthem” on taking their commitment to our customer to an even higher level.”

The 2019 Mack Masters Competition kicked off in November 2018 with early rounds of online challenges that tested competitors’ knowledge of Mack’s service procedures and related systems. A record number of entrants participated with about 2,000 individuals on more than 500 teams.

After competing in three rounds of online challenges, 10 teams of finalists were named, each representing one of Mack’s sales and service regions — Central, Northeast, Southeast, Southwest and West for the U.S., plus Canada, Mexico, Peru, Latin America, and for the first time ever an apprentice team of individuals new to their job roles.

The finalists’ knowledge and skills were challenged with five hands-on stations designed to challenge each team with a specific service situation that had to be completed in just 30 minutes. Following the completion of a challenge, teams rotated to the next one until all five were completed.

Team results from all stations were tallied to determine the champion.

Other finalist teams were: “Trunnion City Masters” from M&K Truck Centers in Des Plains, Illinois; “Bergey’s Bulldogs” from Bergey’s Truck Centers, Souderton, Pennsylvania; “TranSource Titans” from TranSource Truck & Trailer Centers in Greensboro, North Carolina; “Mobile Fleet Service” from Mobile Fleet Service in Wenatchee, Washington; “Top Dogs” from Lounsbury Truck Centre in Moncton, New Brunswick, Canada; “Hermosillo” from Tractoremolques del Noroeste in Hermosillo, Sonora, Mexico; “Dream Team” from Mack Peru; and “Bulldogs United” from Salfa in Chile. The apprentice team, “Pac Coast One,” was from Pacific Coast Heavy Truck Group in Vancouver, British Columbia, Canada.

The Mack Masters Competition is organized and conducted by the Mack Trucks Academy, which is responsible for developing and implementing Mack service training and aftermarket support programs.

The academy is accredited by the National Institute for Automotive Service Excellence (ASE) for Continuing Automotive Service Education (CASE).

 

 

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Decker Truck Line presents 2,500th Peterbilt to 2018 Grand Champion Driver of the Year

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DENTON, Texas — Peterbilt Motors Co., along with Decker Truck Line, celebrated a relationship spanning six decades with the delivery of the transportation company’s 2,500th Peterbilt truck purchased from JX Truck Center.

Decker runs a mix of Peterbilt vehicles, including the Model 579 UltraLoft, for both its refrigerated and flatbed operations. The company also runs Peterbilt’s Model 389 which is awarded to Decker’s most senior drivers.

“Decker purchased its first Peterbilt truck more than 50 years ago starting a relationship that has continued to grow stronger through many decades of doing business together,” said Robert Woodall, Peterbilt’s assistant general manager for sales and marketing. “I am proud of the relationship Peterbilt has with Decker and I congratulate them on a long history of industry leadership.”

“Over the years of purchasing Peterbilt trucks, I have enjoyed working with numerous Peterbilt general managers, sales executives, the JX Truck Center management team and various levels of support staff,” said Don Decker, president and chairman of the Board, Decker Truck Line, Inc. “The partnership has been one of the most meaningful and rewarding relationships I have experienced. I think it speaks for itself how impressed we are with Peterbilt and JX as we take delivery of our 2,500th Peterbilt from JX Truck Center.”

The 2,500th truck, a custom 2019 Peterbilt Model 389, will be awarded to Decker’s 2018 Grand Champion Driver of the Year Steve Alliger. Since joining Decker in 1997, Alliger has accumulated more than 3 million miles of safe driving, and in 2018 alone he made more than 160 deliveries covering more than 150,000 miles.

“Out of all our professional drivers, Steve was chosen to receive our 2,500th Peterbilt because he is dedicated to getting the job done right the first time and every time. Steve was chosen as our Grand Champion Professional Driver of the Year in 2018 because of his impeccable driving record,” Decker said. “He has driven more than 3.3 million safe miles, has nearly a perfect Driver Scorecard, no CSA violations or service failures and has been recognized for the dedication and pride he puts into his profession every day. Steve is just one of  those Drivers who is a shining example of a true “professional driver and we are very proud to have him represent Decker Truck Line and the trucking industry.”

 

 

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New Alliance Parts products, retail locations creates one-stop solution

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Alliance Parts has also recently opened 13 new stand-alone retail stores in North America, in locations including Hartford, Conn., and St. Cloud, Minn., and has also expanded retail areas at 22 different dealerships. (Courtesy: DAIMLER TRUCKS NORTH AMERICA)

PORTLAND, Ore. — With the recent addition of new retail locations and more value-based parts to its portfolio, Alliance Parts is fulfilling Daimler Trucks North America (DTNA)’s vision of a one-stop solution, providing exceptional customer experiences and parts to customers when and where they need them.

The growing parts portfolio, increasing retail footprint, and ability to deliver parts in 24 hours or less will benefit customer uptime.

Alliance Parts has added more than 11 new value product lines to its portfolio. The addition of the new parts – which includes items ranging from diesel exhaust fluid (DEF) filters and air brake compressors to slack adjustors – broadens an already expansive portfolio of products available at dealerships, as well as stand-alone Alliance Parts retail locations.

Alliance Parts has also recently opened 13 new stand-alone retail stores in North America, in locations including Hartford, Conn., and St. Cloud, Minn., and has also expanded retail areas at 22 different dealerships.

“We set aggressive goals to expand our retail footprint and value-based product offerings to meet our long-term objective of creating superior experiences that will help our customers get back on the road,” said Brad Williamson, director, Alliance Parts and Detroit Reman Marketing & Sales. “We’re proud of the strides we’ve already made with our new products and retail locations, and we’re continuing our push to be the customers’ first choice for value parts.”

Go to www.AllianceParts.com for a complete list of Alliance Parts locations and available products.

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Papé Kenworth Northwest opens 6,600 square-foot parts and service facility

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The new Papé Kenworth Northwest location features a 3,200 square-foot service department with three service bays, well-stocked parts department, and comfortable driver’s lounge. (Courtesy: KENWORTH TRUCK CO.)

BELLINGHAM, Wash. — Papé Kenworth Northwest has opened a new 6,600 square-foot parts and service facility in Bellingham, Washington.

Located 90 miles north of Seattle and 25 miles south of the Canadian border, the new Papé Kenworth Northwest-Bellingham dealership provides service and parts to customers traveling along the busy north-south Interstate 5 corridor.

The new location features a 3,200 square-foot service department with three service bays, well-stocked parts department, and comfortable driver’s lounge that drivers can enjoy while their trucks are serviced. The facility sits on more than 1.5 acres for convenient parking.

Papé Kenworth Northwest-Bellingham is at 1400 Iowa Street in Bellingham and offers easy I-5 access at Exit 254. Hours of operation are 8 a.m. to 5 p.m. Monday through Friday. The phone number is 360-526-2850.

Papé Kenworth Northwest operates six dealerships in Washington (Aberdeen, Bellingham, Lakewood, Marysville, SeaTac and Yakima). Papé Kenworth Alaska operates two dealerships in Anchorage and Fairbanks.

Papé Kenworth operates eight dealerships in Oregon – Donald, Eugene, Klamath Falls, Medford, Portland, Redmond, Roseburg and Tangent; five in central California  –  Bakersfield, Fresno, Santa Maria, Stockton and Turlock; and one in Washington – Kelso.

Papé Kenworth Northwest, Papé Kenworth Alaska and Papé Kenworth are part of The Papé family of Companies. For more information, visit www.papekenworth.com

 

 

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