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McLeod releases version 20.1 of LoadMaster Enterprise, PowerBroker software

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Mcleod releases version 20.1 of loadmaster enterprise, powerbroker software
With the release of version 20.1 of McLeod Software LoadMaster Enterprise and PowerBroker software, a company official said the new release makes customer service teams more effective with a better working space for customer service representatives and puts cloud-based intelligence to work. (Courtesy: MCLEOD SOFTWARE)

BIRMINGHAM, Ala. — McLeod Software has released version 20.1 of its LoadMaster Enterprise and PowerBroker software solutions.

With the release of Version 20.1, McLeod has introduced a new customer management screen that provides the customer service representatives with a new role-based cockpit environment that puts everything they need in one place, eliminating the need to leave that single view for most of their daily work.

This new easy-to-view, all-in-one-place environment will help CSR’s be more productive, as they work to make decisions and make changes to orders, according to Kristan Hill, marketing manager.

The new environment provides a dashboard view with access to board statistics, market rates and dispatch information, all of which is vital to helping the CSR make faster decisions with a complete view of company requirements.

Hill said profiles could be created to filter information for more specific user views the individual CSR needs based on customers, regions, order status, order types, inbound and outbound destination.

Multiple profiles can be readily available to the CSR, which are displayed in a multi-tab format in the new customer service management screen.

“The new environment also displays the individual movements for each order to provide the CSR with a complete view of their workload with order and movement status information,” Hill said. “It also shows the movement’s stop with detail information, so users don’t have to navigate to another screen. Tracking, service incidents, appointment detail, OS&D are all visible on one screen.”

McLeod Software’s Cloud IQ is a McLeod hosted, cloud-based version of the McLeod IQ analytics product that customers can deploy quickly without the investment in hardware and infrastructure.

The Cloud IQ Business Intelligence solution provides broad insight by giving visual analysis along with the ability to drill down and understand what is behind the numbers. Using Microsoft’s Power BI, Excel, or Reporting Services (SSRS) to access the Cloud IQ model, companies can be up and running in a matter of days with a full suite of standard reports and dashboards, Hill said.

With the release of PowerBroker Version 20.1, McLeod Software is introducing the new carrier app to help brokers get the best carriers and the best drivers covering their loads.

The McLeod carrier app delivers a broader set of capabilities for Digital Freight Matching than other apps in the marketplace that actually just provide load tracking. It also gives users the ability to offer and cover loads through a secure connection to the PowerBroker system,” Hill said. This means that logistics companies using PowerBroker can now deploy some of the same capabilities widely touted by the “digital brokers,” who seek to engage carriers looking for loads through their mobile app, she said.

The McLeod carrier app helps to establish better communication between a carrier driver, the carrier back office team, and the broker.

“Brokers can send order offers directly to carrier administration or carrier drivers from PowerBroker,” Hill said. “Carrier drivers can view, accept, counter, or decline load offers directly from the mobile app. Brokers using McLeod’s rapid alert notification system (RANS) can be alerted immediately of driver load acceptance, and send load confirmations seamlessly back to the driver or their home office. Streamlining the process gets loads covered faster.

The McLeod carrier app is designed so that carrier drivers can view and respond to mobile messages with the broker’s dispatch, interact with free form messages via the app, receive important documents, such as permits, and add call-ins to update arrival times.

Hill said one way brokers can differentiate themselves is with their carrier base is by helping those carriers deal with the greatest capacity thief in our industry, detention. Carrier drivers that provide tracking can allow PowerBroker users to take advantage of capabilities like symphony mobile communications, to visually see all carriers with loads and their progress. But the real payback is probably in the ability to use Symphony along with McLeod’s Detention management module.

“By knowing a carrier’s arrival and departure information, PowerBroker customers can use the Detention Management module to more accurately track, warn shippers of detention, and bill detention charges on behalf of the carriers, thus working for them with a fully automated process,” Hill said.

For more information, visit www.McLeodSoftware.com.

 

 

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Transflo adds Surfsight video technology to its platform of freight solutions

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Transflo adds surfsight vehicle video technology to its platform of freight solutions
Surfsight provides real-time video visibility and insight into fleet performance and challenging situations on the road, helping fleets reduce risk and insurance claims while improving safety and productivity. (Courtesy: Transflo)

TAMPA, Florida — Transflo, a mobile, telematics and business process automation provider to the transportation industry, has announced the AI-12 Dual Facing Dashcam solution as part of its Mobile+ ecosystem of digital and telematics solutions for truck fleets and drivers.

Surfsight provides real-time video visibility and insight into fleet performance and challenging situations on the road, helping fleets reduce risk and insurance claims while improving safety and productivity.

Integrated with Transflo’s telematics platform, the cloud-connected Surfsight dashcam uses front-facing and cabin-facing cameras. The camera uses built-in artificial intelligence to detect hazards on the road, and infrared to recognize driver distractions in the vehicle. The driver is automatically alerted.

Surfsight streams from vehicles to secure cloud-based servers, providing fleet managers with continuous access to video. Managers can review video of groups or individual vehicles via a customized, secure, online dashboard using a web browser running on any type of device. Surfsight also provides access to on-demand video retrieval and review on the company’s cloud platform.

Surfsight dashcams cost just $200 and monthly subscriptions start at $25 per month as part of Transflo Bundle+, which extends the capabilities of the Transflo Mobile+ platform.

“Increasingly, video is an important tool for improving safety and operational visibility,” said Doug Schrier, vice president of product and innovation for Transflo. “The Transflo Bundle+ platform is the ideal way to incorporate vehicle video and telematics into your digital workflow.”

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U.S. trailer net orders closed 2019 down 51% from full-year 2018

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U.s. trailer net orders closed 2019 down 51% from full-year 2018
ACT Research reports that even though most of the major trailer categories showed month-over-month gains, the drop in dry can orders was enough to put the total industry results in the red.

COLUMBUS, Ind. – New U.S. trailer orders of 18,400 were down 13% month-over-month in December, and after accounting for cancellations, net orders of 17,700 dropped 11%. Longer-term comparisons show net orders down 35% year-over-year and 51% lower compared to full-year 2018, according to this month’s issue of ACT Research’s State of the Industry: U.S. Trailer Report.

ACT Research’s State of the Industry: U.S. Trailers report provides a monthly review of the current US trailer market statistics, as well as trailer OEM build plans and market indicators divided by all major trailer types, including backlogs, build, inventory, new orders, cancellations, net orders and factory shipments. It is accompanied by a database that gives historical information from 1996 to the present.

“While seven of the ten major trailer categories posted month-over-month gains, the sequential 32% drop in dry van orders was significant enough to pull the total industry results into the red,” said Frank Maly, director of CV transportation analysis and research at ACT Research. “Continued softness in both freight volumes and rates are generating financial headwinds for fleets, and as a result, their investment plans continue to be extremely cautious.”

Maly continued, “Fleets are aware that, as a result of weaker OEM orderboards, lead times are dramatically shorter than this time last year, so any orders placed now are likely to be delivered in a much more acceptable timeframe. It is also likely that pricing will be more advantageous.”

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Peterbilt delivers model 579EV to Werner for electric-powered truck pilot program

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Peterbilt has partnered with Werner Enterprises for their electric operations. The 579EV utilizes a TransPower Energy Storage Subsystem. (Courtesy: Peterbilt)

DENTON, Texas ­— Werner Enterprises has selected the Peterbilt Model 579EV for their battery electric-powered truck pilot program.

“Werner Enterprises has long been regarded as an industry pioneer, and Peterbilt is honored to partner with them and have our 579EV lead their electric operations,” said PACCAR Vice President and Peterbilt General Manager, Jason Skoog. “Peterbilt is leading the charge in electric vehicle development, with three applications for zero-emissions performance.”

The 579EV delivered to Werner utilizes a TransPower Energy Storage Subsystem with a total storage capacity of 352 kWh.  It is driven by a Meritor Blue-Horizon Mid-Ship Motor Drive Subsystem with up to 430 HP, features an estimated range of about 150 miles and a charging time as little as 1-hour when a fast-charging system is utilized.

Funding for the tractor was provided through the California Air Resource Board California Climate Investments (CCI) program, along with the South Coast Air Quality Management District.

“Werner is committed to finding alternative ways to keep our trucks environmentally-friendly while staying at the front edge of technology,” said Werner Enterprises President and Chief Executive Officer Derek Leathers. “Now, we’re excited about putting on some real-world miles with a dedicated customer in southern California over the next year.”

Pricing and option availability for 579EVs will be available on the Peterbilt’s SmartSpec sales tool in the second half of 2020.

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