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Results-oriented Bendix health center celebrates fifth anniversary

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ELYRIA, Ohio — It’s not every day that the employees of a manufacturing operation dress up like Hawkeye, Major Houlihan and Radar from the TV show M*A*S*H and perform a skit for employees.

It’s also not every day such a facility gets to celebrate the fifth anniversary of an on-site health center that has changed hundreds of lives for the better.

Those two happenings came together in August at the Huntington, Indiana, manufacturing complex of Bendix Commercial Vehicle Systems.

At an employee lunch marking the Health Center’s milestone, Bendix took a fun approach to a subject the company takes seriously: the health and wellness of its employees and their families.

The Bendix Health Center, which opened in September 2013, reflects Bendix’s long-standing commitment to employee and family health and wellness, says Carlos Hungria, Bendix chief operating officer.

At the Health Center, which is staffed by a nurse practitioner and medical assistant, employees receive preventive, primary and acute care services, follow-up care and referral management. The center is operated through a partnership with Marathon Health, and provides other services as well, such as health assessments, health coaching, and disease management. The Marathon Health on-site health center also serves the spouses and children of Bendix employees. On-site clinicians can either serve as employee primary care physicians or coordinate with employees’ current doctors.

“The on-site health center at Huntington is an important part of our enduring commitment to promote the wellness culture at Bendix. It’s an aspect of our company that has grown exponentially over time,” Hungria said. “As a company, we are guided by the long-standing Bendix Be Healthy mission, which is to help employees and families live and perform at the top of their game at work, at home, and into retirement. With our emphasis on prevention and early detection, we strive to do everything we can to make healthy living easier and more convenient for our employees and their families.”

The anniversary event also doubled as a dedication. In a surprise presentation that brought cheers and tears, Bendix dedicated the Health Center to Mike Pogorelc, who served as Huntington plant manager for the last 17 years before being named VP of supply chain excellence at Bendix. Pogorelc – the originator of the idea for the center – retired this month after over 28 years of service at Bendix.

Program that gets results

Since the Huntington Health Center opened, over three-quarters of Bendix Huntington’s more than 400 employees and two-thirds of their spouses have made progress in lowering key health risk factors. Hungria noted that this equates to a nearly 84 percent improvement in key health risk factors during the initial five years the center has been in place.

And there’s further proof in the numbers. Employees, who can visit the center during their shift, average 4.4 visits per year – a number that has gone up every year. Dependent participation was 27 percent in 2017, up 9 percent from 2014. Surveyed last year, employees gave the center a 100 percent patient satisfaction score, and 25 percent said they wouldn’t have gotten care if not for the on-site center.

The Huntington Health Center has increased its weekly hours of operation from 20 to 30 since launching. It also stays open late one night a week.

“We are encouraged and inspired by our employees’ participation in the clinic’s primary and preventive care opportunities,” said Tricia Miller, Huntington’s manager, human resources. “Our team members engage themselves in the programs we operate to quit smoking, make healthy nutrition choices, and manage stress, diabetes and prediabetes, blood pressure, skin cancer, and body weight. They encourage each other every step of the way. And their progress is evident in the numbers, as Huntington’s workforce is seeing improvements in everything from blood pressure measurements to cholesterol and glucose readings.”

One of many employee success stories belongs to Edward Kratz, quality technician, recognized in the last quarter of 2017 by Marathon Health for his “Healthy Like Me” patient story submission. Kratz visited the Huntington Health Center for help managing Type 2 diabetes. On his own, he wasn’t sure how to follow a diabetic diet or manage his weight loss. After meeting with a health coach who offered guidance and helpful tools, Kratz lost 45 pounds, reduced the diabetes medications he takes from four to one, and brought his blood pressure under control. He credits the on-site facility for helping him learn how to improve his health and care for himself.

Culture of Health and Wellness

Huntington and all other Bendix facilities follow the Bendix Employee Wellness Program, which is built on five categories: weight management, physical activity, tobacco cessation, and stress management, along with prevention and early detection. Yearly physicals and blood screenings are made available to employees and family members free of charge. In addition, employees may complete an annual personal health assessment to help each individual develop a personal health plan.

Bendix facilities across North America, Huntington among them, also include on-site employee fitness centers and walking paths, as well as a shared commitment to provide healthy catering and healthy vending machine options. In 2012, all Bendix campuses declared themselves tobacco-free properties. The actions are all part of the company’s goal of creating a healthier working environment, decreasing absenteeism, and improving employee productivity and health both in and out of the workplace.

The Huntington facility offers indoor and outdoor walking tracks, ping pong tables, a basketball court, golf league, and softball team, as well as exercise equipment and circuit training led by a fitness instructor twice a week at its on-site fitness center. Bendix also covers half the cost for those who take part in on-site Weight Watchers meetings.

The culture of health and wellness at the Huntington campus extends to health walks such as the annual Relay For Life of Huntington County charity walk, where Bendix has been a corporate participant for nearly 15 years.

And every October in Huntington, Bendix sponsors the annual MOVE 5K community race, now in its 11th year.

The bustling Bendix Huntington campus, consisting of four manufacturing facilities, opened in February 1980 and includes manufacturing, remanufacturing, and assembly sites, as well as Bendix’s primary North American distribution center. The complex is the site of continual growth and expansion, the most recent example being a $3.8 million capital investment last year that included the addition of two new production lines to manufacture a portion of Bendix’s vibration damper product portfolio.

CAPTION

The Bendix Huntington Health Center fifth-anniversary celebration included a presentation by COO Carlos Hungria, shown here, and a dedication of the center in honor of Mike Pogorelc, who introduced the idea to Bendix leadership. (Courtesy: BENDIX COMMERCIAL VEHICLE SYSTEMS)

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Stay Metrics releases Stay Ahead as new platform for survey products

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As the centerpiece of the Stay Ahead platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers). (Courtesy: STAY METRICS)

SOUTH BEND, Ind. — Stay Metrics, a provider of driver retention tools for motor carriers, has released Stay Ahead, a new platform for its suite of driver survey products, which include onboarding surveys, fleetwide ongoing/annual surveys and exit/departure surveys.

Joining these surveys is a powerful new feature that lets carriers make the most of their data, according to Mary Malone, vice president of business development.

“The Stay Ahead tool helps carriers stay ahead of turnover, stay ahead of driver satisfaction, and stay ahead of growing their fleets,” Malone said. “It’s solidly focused on the future and making that future as successful for carriers as possible.”

As the centerpiece of this new platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers).

The Intervention Opportunities feature makes Stay Metrics’ proven onboarding surveys even more effective by pointing out exactly which drivers need attention to stay during their first year, Malone said.

“This feature comes with a redesign and significant upgrade to Stay Metrics’ Self-Service Reportal for clients to see their data and analytics. It provides on-demand access to a wide range of reports, providing full transparency and powerful options for tracking drivers’ satisfaction and retention,” she said.

The Stay Ahead portal works with the onboarding surveys to alert carriers any time a driver appears to be at risk of leaving. The at-risk status of drivers is determined based on a Stay Metrics proprietary model that identifies at-risk drivers based on previous research.

Carriers can also filter drivers based on their alerts and willingness to recommend the carrier.

An additional helpful component is the ability to export all drivers that have intervention opportunities on a spreadsheet. Stay Metrics recommends that carriers check the system once per week and export this list as a checklist for their driver calls that week, Malone said.

“At a certain size of carrier, you can’t realistically call everyone each week,” said Tim Hindes, Stay Metrics co-founder and CEO. “That’s why this feature is so helpful. It helps teams prioritize their calling time to reach the drivers that need it most and provides suggested topics for those conversations. The combination of who to call and what to talk about makes this the most actionable tool on the market for driver engagement and satisfaction.”

In addition to intervention opportunities, the Stay Ahead tool also brings to the forefront any questions drivers have after taking their surveys.

“This powerful communications tool lets carriers know what information drivers need right now,” Hindes said. “These questions have always been collected by Stay Metrics and sent to carriers as Intervention Alerts, which will continue, but now carriers can export a checklist as a helpful tool to make sure the team addresses each one.”

Industry professionals and media are invited to attend a free webinar demonstrating how the Stay Ahead platform and its new features work on September 18 at 2 p.m. EDT. To register go to https://www.staymetrics.com/webinar/.

“I honestly believe this could be a revolution in how carriers onboard new drivers and keep them beyond the first year,” Hindes adds.

Carriers can find out more about each of the surveys that are part of the Stay Ahead platform on the Stay Metrics website at staymetrics.com.  8

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Daimler celebrates 750,000th unit produced at Cleveland, N.C., plant

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The 750,000th truck produced at Cleveland Truck Manufacturing, a Freightliner new Cascadia, pictured in front of the plant. (Courtesy: DAIMLER TRUCKS NORTH AMERICA)

CLEVELAND, N.C. — Daimler Trucks North America on August 26 commemorated the production of the 750,000th vehicle built at its Cleveland, North Carolina, truck manufacturing plant.

Keys to the milestone vehicle — a Freightliner new Cascadia — were presented to representatives from United Parcel Service during a ceremony at the facility.

“Over the past 30 years, our Cleveland plant has served as the foundation for our North American manufacturing operations and has been an integral part of our growth, innovation and leadership,” said Roger Nielsen, president and CEO, Daimler Trucks North America. “This production landmark demonstrates both customer acceptance of our solutions and the strength of our team. As we continue to evolve our product offerings and technologies, the Cleveland facility will remain a critical part of our strategy and success.”

“UPS celebrates this landmark achievement alongside DTNA as we accept the 750,000th truck produced by the Cleveland truck manufacturing plant,” says Carlton Rose, president of global fleet maintenance and engineering at UPS. “We applaud the efforts made by thousands of employees across UPS, DTNA, and Peach State Trucks Centers to bring this milestone to fruition. This accomplishment signifies our companies’ continued success as collaboration transforms technology and service defines the customer experience.”

Freightliner Trucks acquired the plant in 1989 and started producing the Freightliner Medium Conventional, a day cab truck model based on a Mercedes-Benz cabin mounted on an American chassis.

Over the years, the product line-up at Cleveland has evolved as DTNA’s newest innovations entered the marketplace.

Today, in addition to the Class 8 new Cascadia, the Cleveland plant also produces the Western Star 4700, 4900 and 5700XE truck models, and the Freightliner Coronado and Columbia for the right-hand drive Australian and New Zealand markets.

Since the first truck rolled off the line in Cleveland, DTNA has invested more than $350 million in the facility, including a recent $27 million investment to add a new logistics center with state-of-the-art technologies to support the company’s lean supply chain practices.

More than 2,200 people are employed at the Cleveland facility, DTNA’s largest manufacturing plant in the U.S.

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Stevens Transport driver Dwight Arnold name trucking’s top rookie

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Dwight Arnold accepts the winner’s check for $10,000 after being named trucking’s top rookie during the Great American Trucking Show in Dallas August 23. (Courtesy: STEVENS TRANSPORT)

DALLAS — Dwight Arnold, a driver for Stevens Transport, has been named the 2019 Mike O’Connell Trucking’s Top Rookie Award.

Presentation of the award was made August 23 during the Great American Trucking Show here.

Arnold, 38, lives in Clarksville, Tennessee. He won $10,000 and prizes from the RoadPro Family of Brands and Rand McNally. Arnold also received $1,000 from his company for winning the award.

“It gives you a buffer so I can work harder and get more done, clear debt and prepare a better life for my family,” he said of winning and the cash prize. “It’s a dream come true.”

According to the Stevens Transport website, Arnold was born in Kissimmee, Florida, and raised in Jacksonville, Florida.

In 2001, Arnold, joined the United States Army and during his time in the service, served as an ammunition specialist, military recruiter and a special unit transportation officer.

Arnold received many awards in the Army, including the Army Commendation Medal, Iraq Campaign Medal with a Campaign Star and an Afghanistan Campaign Medal with two stars.

After retiring from the service in August 2014, Arnold said he wanted a profession that matched what he was already used to doing and allowed him to see his family more.

Having experience in the transportation industry, he realized that a profession as a truck driver would be the perfect fit and obtained his CDL from Tennessee Truck Driving School and graduated from orientation at Stevens in August of 2018.

Today, Arnold is a member of the Stevens Independent Contractor Division and is driving in the company’s Kraft dedicated fleet.

“Trucking has given me the opportunity to make a better home dynamic for me and my family,” Arnold said. “As for my future plans with Stevens, I’m hoping to start a fleet with four to five trucks and I also hope to build financial stability with my family, thanks to the financial success that I have had with trucking so far.”

Arnold’s driver manager DeAnthony Montgomery spoke high praise about Arnold’s success at Stevens.

“Dwight is a driver that I know will complete every task presented to him with a positive attitude,” Montgomery said. “He consistently delivers every load on time and is a very motivated and exemplary driver. I am glad to have him on my team.”

Arnold was one of 11 finalists for the award.

The other 10 finalists, the driver training school they attended and their employer include:

  • Aaron Pratt, Maverick Transportation, Maverick Transportation
  • Bradley Chislett, National Tractor Trailer School, H.O. Wolding
  • Daniel Walton, Roehl Transport, Roehl Transport
  • Jaron Grier, New England Tractor Trailer Training School, U.S.Xpress
  • Kandy Qualls, United Truck Driving School, Earl L. Henderson Trucking Co.
  • Matthew Hepburn, Miller-Motte College, Melton Truck Lines
  • Oday Alhousha, CDL Xpress School, Hogan Transport
  • Pamela Girton (Coffman), Tulsa Technology Center, Groendyke Transport
  • Thomas Blitch, Roadmaster Drivers School, Werner Enterprises, Inc.
  • Tyria Snow, Diesel Driving Academy, TMC Transportation

Each received $1,000 and a prize package.

The award is named after the late Mike O’Connell, who was formerly the executive director of the Commercial Vehicle Training Association, and who originated the idea of the award.

O’Connell said he believed that honoring a top rookie driver helped show new drivers they are appreciated by the trucking industry. 8

 

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