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Bison Transport’s Treana Moniz all business when it comes to trucking

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Women In Trucking’s May Member of the Month Treana Moniz may be the only professional truck driver who has hand-crocheted doilies adorning the seat backs in her cab and another covering her CB radio. They’re a constant reminder of family, mementos hand-made by her late grandmother. (Courtesy: WOMEN IN TRUCKING)

Treana Moniz loves her career as a professional driver. “I can’t think of anything that I’d be interested in doing, outside of trucking,” she said. She spoke with me from the cab of her doily-decorated Freightliner as she approached the Ambassador Bridge from the Detroit side. Since more than 25% of merchandise trade between the U.S. and Canada crosses the bridge, she’s no stranger to the crossing.

Moniz may be the only driver making the crossing with hand-crocheted doilies adorning the seat backs in her cab and another covering her CB radio. They’re a constant reminder of family, mementos hand-made by her late grandmother.

“I like old fashioned stuff,” she said, describing another family heirloom she cherishes. “I’ve got a tablecloth at home that she made for my mother,” she related. “She crocheted some beautiful things.”

Despite the touches of home in her truck, Moniz is all business when it comes to trucking. She’s earned a long list of accolades for her work behind the wheel and out of the cab as well. She’s currently a member of the2019-2020 Ontario Trucking Association’s Road Knights team and was selected as a Women in Trucking 2018 Canadian Image Team Member. She’s racked up several Driver of the Month awards at Winnipeg, Manitoba-based Bison Transport, as well as Eastern Company Driver of the year last year. And, she was Women in Trucking’s choice for May 2019 Member of the Month.

Career drivers often say that trucking is in their blood, and Moniz comes by hers honestly. Her grandfather hauled logs with horse teams and her father drove multiple types of trucks before her. Her grandmother, mother and an aunt all served drivers by working in truck stops as cooks and waitresses. For a while, Treana did too, but the call of the open road was strong. “Waitressing was a job,” she said. “Driving is a career.”

When she met the man who began her driver training, she left the apron and coffee pot behind to learn the trucking business. When the training was interrupted by a her then-boyfriend’s medical condition, she attended CDL school and got her license. After her friend recovered, they teamed together for five years. When that relationship ended, she took her career solo, ending up with Bison Transport after a short stint at another carrier. She’s nearly as passionate about Bison as she is about driving.

“They’re a great company,” she said. “My truck is spec’d for driver comfort, with an electric APU and a big inverter.” The inverter is important, because cooking is another talent of Moniz. “I love cooking,” she said. “I do my own cooking on the road, and when I get home, I’m the chief cook and bottle-washer.”

When she’s not at home cooking for her son, daughter and four grandchildren, she’s representing the industry, Bison and trucking women at events for the OTA, WIT and others. “As a road knight, I’ve been going out to the schools and talking to the kids,” she related. “They may not get into the career, but I hope they’re listening and they learn what women are capable of.”

Some of her educational efforts are to other drivers, too. She recently became a Driver Mentor at Bison, but she doesn’t have to be assigned a student – mentoree to offer help. “I have a lot of newer drivers that talk to me and get my advice,” she explained. “I let drivers know they can talk to me, they can lean on me.” She shares her knowledge with a down-to-earth approach that other drivers appreciate. “If you don’t understand how to do something, ask. I’m not here to judge, I’m here to help,” she explained.

Her personality is well-suited for talking to people. “I’m an outgoing person, I like meeting new people,” she explained. Then, an understatement, “I’m not shy.”

Whether she’s assisting new drivers, talking to school children or representing her gender at a WIT function, her intent remains the same. “I’m always planting those seeds to be safe,” she said. “I tell them to be safe out there, always stay alert and watch out the other person.”

What’s next in Moniz’ career? “I want that gold ring from Bison,” she said, referring to Bison’s gift for accumulating a million safe miles. “I’m over 700,000, and I want my millionth mile.

After that? “I’m not sure,” she answered. “If I ever quit driving, I’d like to get into the driver development or safety aspect of the industry.” Some might argue that she’s already pretty good at developing drivers and promoting safety, as well as representing with pride the women in the trucking industry.

“If I ever get out of trucking, I’ll probably spend time with the grandkids,” she concluded. There likely will not, however, be a lot of shopping. “I hate shopping,” she quipped. “Are you surprised?”

Whatever the future holds, Treana Moniz will undoubtedly approach it with the same determination and drive that earned her the selection as WIT’s Member of the Month. She’s happy to help anyone else get there, too.

 

 

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Stay Metrics releases Stay Ahead as new platform for survey products

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As the centerpiece of the Stay Ahead platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers). (Courtesy: STAY METRICS)

SOUTH BEND, Ind. — Stay Metrics, a provider of driver retention tools for motor carriers, has released Stay Ahead, a new platform for its suite of driver survey products, which include onboarding surveys, fleetwide ongoing/annual surveys and exit/departure surveys.

Joining these surveys is a powerful new feature that lets carriers make the most of their data, according to Mary Malone, vice president of business development.

“The Stay Ahead tool helps carriers stay ahead of turnover, stay ahead of driver satisfaction, and stay ahead of growing their fleets,” Malone said. “It’s solidly focused on the future and making that future as successful for carriers as possible.”

As the centerpiece of this new platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers).

The Intervention Opportunities feature makes Stay Metrics’ proven onboarding surveys even more effective by pointing out exactly which drivers need attention to stay during their first year, Malone said.

“This feature comes with a redesign and significant upgrade to Stay Metrics’ Self-Service Reportal for clients to see their data and analytics. It provides on-demand access to a wide range of reports, providing full transparency and powerful options for tracking drivers’ satisfaction and retention,” she said.

The Stay Ahead portal works with the onboarding surveys to alert carriers any time a driver appears to be at risk of leaving. The at-risk status of drivers is determined based on a Stay Metrics proprietary model that identifies at-risk drivers based on previous research.

Carriers can also filter drivers based on their alerts and willingness to recommend the carrier.

An additional helpful component is the ability to export all drivers that have intervention opportunities on a spreadsheet. Stay Metrics recommends that carriers check the system once per week and export this list as a checklist for their driver calls that week, Malone said.

“At a certain size of carrier, you can’t realistically call everyone each week,” said Tim Hindes, Stay Metrics co-founder and CEO. “That’s why this feature is so helpful. It helps teams prioritize their calling time to reach the drivers that need it most and provides suggested topics for those conversations. The combination of who to call and what to talk about makes this the most actionable tool on the market for driver engagement and satisfaction.”

In addition to intervention opportunities, the Stay Ahead tool also brings to the forefront any questions drivers have after taking their surveys.

“This powerful communications tool lets carriers know what information drivers need right now,” Hindes said. “These questions have always been collected by Stay Metrics and sent to carriers as Intervention Alerts, which will continue, but now carriers can export a checklist as a helpful tool to make sure the team addresses each one.”

Industry professionals and media are invited to attend a free webinar demonstrating how the Stay Ahead platform and its new features work on September 18 at 2 p.m. EDT. To register go to https://www.staymetrics.com/webinar/.

“I honestly believe this could be a revolution in how carriers onboard new drivers and keep them beyond the first year,” Hindes adds.

Carriers can find out more about each of the surveys that are part of the Stay Ahead platform on the Stay Metrics website at staymetrics.com.  8

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Daimler celebrates 750,000th unit produced at Cleveland, N.C., plant

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The 750,000th truck produced at Cleveland Truck Manufacturing, a Freightliner new Cascadia, pictured in front of the plant. (Courtesy: DAIMLER TRUCKS NORTH AMERICA)

CLEVELAND, N.C. — Daimler Trucks North America on August 26 commemorated the production of the 750,000th vehicle built at its Cleveland, North Carolina, truck manufacturing plant.

Keys to the milestone vehicle — a Freightliner new Cascadia — were presented to representatives from United Parcel Service during a ceremony at the facility.

“Over the past 30 years, our Cleveland plant has served as the foundation for our North American manufacturing operations and has been an integral part of our growth, innovation and leadership,” said Roger Nielsen, president and CEO, Daimler Trucks North America. “This production landmark demonstrates both customer acceptance of our solutions and the strength of our team. As we continue to evolve our product offerings and technologies, the Cleveland facility will remain a critical part of our strategy and success.”

“UPS celebrates this landmark achievement alongside DTNA as we accept the 750,000th truck produced by the Cleveland truck manufacturing plant,” says Carlton Rose, president of global fleet maintenance and engineering at UPS. “We applaud the efforts made by thousands of employees across UPS, DTNA, and Peach State Trucks Centers to bring this milestone to fruition. This accomplishment signifies our companies’ continued success as collaboration transforms technology and service defines the customer experience.”

Freightliner Trucks acquired the plant in 1989 and started producing the Freightliner Medium Conventional, a day cab truck model based on a Mercedes-Benz cabin mounted on an American chassis.

Over the years, the product line-up at Cleveland has evolved as DTNA’s newest innovations entered the marketplace.

Today, in addition to the Class 8 new Cascadia, the Cleveland plant also produces the Western Star 4700, 4900 and 5700XE truck models, and the Freightliner Coronado and Columbia for the right-hand drive Australian and New Zealand markets.

Since the first truck rolled off the line in Cleveland, DTNA has invested more than $350 million in the facility, including a recent $27 million investment to add a new logistics center with state-of-the-art technologies to support the company’s lean supply chain practices.

More than 2,200 people are employed at the Cleveland facility, DTNA’s largest manufacturing plant in the U.S.

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Stevens Transport driver Dwight Arnold name trucking’s top rookie

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Dwight Arnold accepts the winner’s check for $10,000 after being named trucking’s top rookie during the Great American Trucking Show in Dallas August 23. (Courtesy: STEVENS TRANSPORT)

DALLAS — Dwight Arnold, a driver for Stevens Transport, has been named the 2019 Mike O’Connell Trucking’s Top Rookie Award.

Presentation of the award was made August 23 during the Great American Trucking Show here.

Arnold, 38, lives in Clarksville, Tennessee. He won $10,000 and prizes from the RoadPro Family of Brands and Rand McNally. Arnold also received $1,000 from his company for winning the award.

“It gives you a buffer so I can work harder and get more done, clear debt and prepare a better life for my family,” he said of winning and the cash prize. “It’s a dream come true.”

According to the Stevens Transport website, Arnold was born in Kissimmee, Florida, and raised in Jacksonville, Florida.

In 2001, Arnold, joined the United States Army and during his time in the service, served as an ammunition specialist, military recruiter and a special unit transportation officer.

Arnold received many awards in the Army, including the Army Commendation Medal, Iraq Campaign Medal with a Campaign Star and an Afghanistan Campaign Medal with two stars.

After retiring from the service in August 2014, Arnold said he wanted a profession that matched what he was already used to doing and allowed him to see his family more.

Having experience in the transportation industry, he realized that a profession as a truck driver would be the perfect fit and obtained his CDL from Tennessee Truck Driving School and graduated from orientation at Stevens in August of 2018.

Today, Arnold is a member of the Stevens Independent Contractor Division and is driving in the company’s Kraft dedicated fleet.

“Trucking has given me the opportunity to make a better home dynamic for me and my family,” Arnold said. “As for my future plans with Stevens, I’m hoping to start a fleet with four to five trucks and I also hope to build financial stability with my family, thanks to the financial success that I have had with trucking so far.”

Arnold’s driver manager DeAnthony Montgomery spoke high praise about Arnold’s success at Stevens.

“Dwight is a driver that I know will complete every task presented to him with a positive attitude,” Montgomery said. “He consistently delivers every load on time and is a very motivated and exemplary driver. I am glad to have him on my team.”

Arnold was one of 11 finalists for the award.

The other 10 finalists, the driver training school they attended and their employer include:

  • Aaron Pratt, Maverick Transportation, Maverick Transportation
  • Bradley Chislett, National Tractor Trailer School, H.O. Wolding
  • Daniel Walton, Roehl Transport, Roehl Transport
  • Jaron Grier, New England Tractor Trailer Training School, U.S.Xpress
  • Kandy Qualls, United Truck Driving School, Earl L. Henderson Trucking Co.
  • Matthew Hepburn, Miller-Motte College, Melton Truck Lines
  • Oday Alhousha, CDL Xpress School, Hogan Transport
  • Pamela Girton (Coffman), Tulsa Technology Center, Groendyke Transport
  • Thomas Blitch, Roadmaster Drivers School, Werner Enterprises, Inc.
  • Tyria Snow, Diesel Driving Academy, TMC Transportation

Each received $1,000 and a prize package.

The award is named after the late Mike O’Connell, who was formerly the executive director of the Commercial Vehicle Training Association, and who originated the idea of the award.

O’Connell said he believed that honoring a top rookie driver helped show new drivers they are appreciated by the trucking industry. 8

 

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