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Stay Metrics releases Stay Ahead as new platform for survey products

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Stay metrics releases stay ahead as new platform for survey products
As the centerpiece of the Stay Ahead platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers). (Courtesy: STAY METRICS)

SOUTH BEND, Ind. — Stay Metrics, a provider of driver retention tools for motor carriers, has released Stay Ahead, a new platform for its suite of driver survey products, which include onboarding surveys, fleetwide ongoing/annual surveys and exit/departure surveys.

Joining these surveys is a powerful new feature that lets carriers make the most of their data, according to Mary Malone, vice president of business development.

“The Stay Ahead tool helps carriers stay ahead of turnover, stay ahead of driver satisfaction, and stay ahead of growing their fleets,” Malone said. “It’s solidly focused on the future and making that future as successful for carriers as possible.”

As the centerpiece of this new platform, Stay Metrics is introducing a new tool for reducing early-stage driver turnover (drivers who leave within the first year with your carrier, what Stay Metrics calls “new-to-you” drivers).

The Intervention Opportunities feature makes Stay Metrics’ proven onboarding surveys even more effective by pointing out exactly which drivers need attention to stay during their first year, Malone said.

“This feature comes with a redesign and significant upgrade to Stay Metrics’ Self-Service Reportal for clients to see their data and analytics. It provides on-demand access to a wide range of reports, providing full transparency and powerful options for tracking drivers’ satisfaction and retention,” she said.

The Stay Ahead portal works with the onboarding surveys to alert carriers any time a driver appears to be at risk of leaving. The at-risk status of drivers is determined based on a Stay Metrics proprietary model that identifies at-risk drivers based on previous research.

Carriers can also filter drivers based on their alerts and willingness to recommend the carrier.

An additional helpful component is the ability to export all drivers that have intervention opportunities on a spreadsheet. Stay Metrics recommends that carriers check the system once per week and export this list as a checklist for their driver calls that week, Malone said.

“At a certain size of carrier, you can’t realistically call everyone each week,” said Tim Hindes, Stay Metrics co-founder and CEO. “That’s why this feature is so helpful. It helps teams prioritize their calling time to reach the drivers that need it most and provides suggested topics for those conversations. The combination of who to call and what to talk about makes this the most actionable tool on the market for driver engagement and satisfaction.”

In addition to intervention opportunities, the Stay Ahead tool also brings to the forefront any questions drivers have after taking their surveys.

“This powerful communications tool lets carriers know what information drivers need right now,” Hindes said. “These questions have always been collected by Stay Metrics and sent to carriers as Intervention Alerts, which will continue, but now carriers can export a checklist as a helpful tool to make sure the team addresses each one.”

Industry professionals and media are invited to attend a free webinar demonstrating how the Stay Ahead platform and its new features work on September 18 at 2 p.m. EDT. To register go to https://www.staymetrics.com/webinar/.

“I honestly believe this could be a revolution in how carriers onboard new drivers and keep them beyond the first year,” Hindes adds.

Carriers can find out more about each of the surveys that are part of the Stay Ahead platform on the Stay Metrics website at staymetrics.com.  8

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Delivering to the Zero G plane

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Delivering to the zero g plane

If my bank account didn’t have $0g in it, I’d spend the $5g to ride this baby!

Our friends at the The Trucking Review Channel make a special delivery.

Courtesy: Trucking Review Channel

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When you want to work out, but drive a truck all day!

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Did you make a New Year’s resolution?  Perhaps this trucker did!  Looks like he has installed an exercise bike in the passenger side of his rig.  We gotta hand it to him, that is dedication!

Courtesy: Crazy Trucks

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Equipment

Optronics acquires USA Harness, becomes full-line lighting and harness supplier

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Optronics acquires usa harness, becomes full-line lighting and harness supplier
Optronics has acquired USA Harness to become one of few manufacturers and suppliers of comprehensive power delivery and lighting solutions for commercial vehicles. (courtesy Optronics International)

TULSA, Okla. — Optronics International, a manufacturer and supplier of heavy-duty LED vehicle lighting, announced it has completed its acquisition of Texas-based USA Harness, Inc. A supplier of trailer harnesses and electronic control systems, USA Harness serves the transportation industry with connection systems including the USA-PLUS Sealed Modular Wiring Harness and the patented USA-PLUS Modular Connection System. The USA-PLUS Modular Connection System has been tested and performed at three times the industry standard.

With the acquisition, Optronics is one of few manufacturers serving the light-, medium- and heavy-duty commercial vehicle industry with both lighting and harness technologies.

“In less than a decade, Optronics has dramatically changed the competitive landscape in commercial vehicle lighting with its focus on technological innovation, broader options and greater value, and we’re about to do the same with harnesses,” Brett Johnson, president and CEO of Optronics International, said.

Optronics is a harness manufacturer on three continents. Coupled with this international experience, USA Harness will position Optronics to hit the ground running in North America.

“We have watched Optronics’ exponential growth over the years and have engineered more and more harness systems for use exclusively with their lighting,” said Debby Thompson, interim president of USA Harness. “Though we’ll continue to produce harness systems that interface with all major lighting manufacturers, we’re excited to now be able to offer a fully integrated modular power delivery and lighting solution.”

Optronics is committed to global manufacturing, and according to company officials, the acquisition of USA Harness increases the company’s supply-chain capabilities. “Just like the OEMs we serve, we’re going to manufacture harness and lighting systems wherever it makes the most sense,” Johnson said.

With their blended experience, Optronics and USA Harness will focus on selling integrated modular lighting and harness systems on a global basis. Targeted manufacturers include those making heavy-duty dry van, reefer, tank, car haul and flatbed trailers, as well as those making light- to medium-duty trailers. Heavy-duty truck and body manufacturers will also be a focus, as will heavy-duty off-highway vehicles, armored couriers and other specialized vocational equipment manufacturers.

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