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Moving Memorial: Maverick takes pride in transporting The Wall That Heals

Since the Vietnam Veterans Memorial was dedicated November 13, 1982, it has become the most-visited site on the National Mall in Washington, drawing more than 5 million people per year. Even so, the vast majority of Americans, including many veterans of the infamous war, will never have the opportunity to view the memorial in person. To help honor and preserve the legacy of those who served in Vietnam, and educate current and future generations about the impact of the war, the Vietnam Veterans Memorial Fund (VVMF) constructed The Wall That Heals — a three-quarter scale replica, complete with engravings of the more than 58,000 names recorded on the original structure. Each year, this replica travels thousands of miles, making stops in communities throughout the U.S. In 2024, for the first time, The Wall traveled to Hawaii, making stops in Hilo in January and Wailuku in February. The 375-foot-long, 7.5-foot tall, chevron-shaped replica is transported in a 53-foot trailer that transforms into a mobile education center. The exterior of the trailer features a timeline of “The War and The Wall,” drawing the eyes of passersby on the highway. Transporting The Wall along its annual tour is no small feat, and members of the trucking industry have stepped up to help. Since 2015, the Truckload Carriers Association (TCA) has sponsored The Wall’s mission. “TCA is proud to continue our partnership with VVMF to help bring The Wall That Heals to communities across our nation and support the mission of honoring veterans and educating all generations about the impact of the Vietnam War,” said TCA President Jim Ward. “This is a great opportunity for our members and their drivers to get involved and bring this special memorial to their communities.” For TCA’s member carriers, hauling The Wall is an honor and privilege, and there is no shortage of drivers, many of them military veterans themselves, waiting in line for a chance to take part. North Little Rock, Arkansas-based Maverick Transportation has been moving the memorial since 2021. Supporting the nation’s military has always been a vital part of the company’s culture, according to John Coppens, vice president of operations for Maverick. In the early 2010s, when the carrier was approved for the GI Bill on-the-job Training program, Maverick’s investment in hiring military veterans accelerated. “We first started talking about the idea of getting involved in 2018, and then with the emergence of our Military Veteran wrapped trucks — nicknamed ‘Salute’ — in 2019, we really wanted to be part of the program,” Coppens said. “We were scheduled for an event in 2020, but COVID-19 canceled it, so our first move was in 2021.” Of course, many motor carriers participate each year in transporting The Wall along each leg of its journey. Coppens told Truckload Authority that Maverick is responsible for at least one move each year, occasionally more as the need arises. “We have a total of five Salute veteran tribute trucks, and we’re always open to doing more with The Wall That Heals,” he said. “It’s a popular program and a great one for those carriers that wish to recognize their veterans and the programs thy have built to support them and their families. “It’s a big honor and many drivers with military roots, specifically those with connections to veterans of the Vietnam War, find the privilege of transporting the wall more emotional and personally gratifying than they ever expected” he continued. The process of selecting drivers to haul The Wall varies from carrier to carrier. At Maverick, Coppens said, drivers who are interested in piloting the memorial rig undergo an interview process that helps leadership better understand each one’s military experience and interest in the program. Once selected for the honor, the drivers face more challenges. “One of the main hurdles is overcoming the attention driving a Salute truck brings, specifically when hauling The Wall or being part of a parade or other charitable events,” Coppens explained. “The extra attention is great, but it can also be exhausting.” For the company’s inaugural tour in 2021, Eric Curlett, a 20-year Marine Corps veteran who’s driven for Maverick for nearly a decade, piloted the Salute tractor-trailer containing The Wall and mobile education unit. “I was very proud to haul The Wall,” Curlett said. “It was an honor. I am a veteran of a foreign war, and to see something like this that honors the people who fought — it was a top honor of my life.” The following year, in 2022, Curlett helped with the setup of The Wall during its visit to Cabot, Arkansas. He says that experience allowed him to meet many visitors and hear their stories. “I met and witnessed a Vietnam veteran who was able to receive an award for serving while The Wall was set up in Cabot. That was such an honor,” he shared, adding that he was also touched by one of the volunteers who was helping set up the exhibit. “Toward the end of the setup, she carried a piece of The Wall that had her father’s name listed on it,” he said. “That really stood out to me.” The Maverick team is proud to support The Wall That Heals, the nation’s military veterans, and the company’s drivers. “We love and respect our Salute drivers for all they have done and continue to do to represent their service men and women as well as Maverick,” Coppens said. Photos courtesy of Maverick Transportation This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

Pilot Travel Centers to construct 10 new locations in ’24

KNOXVILLE, Tenn. — Pilot Travel Centers has grand plans for expansion this year. According to a news release, this will include 10 new travel centers with 500 truck parking spots, along with an expanded truck maintenance network of Southern Tire Mart at Pilot Flying J shops. The 2024 growth plan also includes 25 dealer locations that are expected to join the PIlot network, allowing drivers to gain access to more stops along their routes. “Expanding into new communities and enhancing our services remains a key part of our long-term strategy,” said Allison Cornish, senior vice president of store modernization and development at Pilot Travel Centers. “We continually evaluate our network with our guests’ needs in mind and are making significant investments in our travel centers to provide drivers an exceptional experience at every stop along their journey.” Last year, the company opened 10 new travel centers and welcomed more than 20 dealer locations to its network. The new stores were located along major routes in key markets for travelers and professional drivers, including Yucca and Ash Fork, Arizona, Colton and Rialto, California, Gallup, New Mexico, McCarran, Nevada, Edon, Ohio, Holladay, Tennessee, Odessa, Texas, and Wamsutter, Wyoming. As part of its New Horizons initiative, Pilot Travel Centers has plans to overhaul an additional 75 locations this year for a total of nearly 200 completed remodels since launching the program in 2022. These major enhancements include curb-to-counter makeovers with refreshed restrooms and showers, new kitchens, expanded food and beverage options and updated technology\, the news release notes. “In addition to expanding its travel center network, Pilot Travel Centers is looking to bring more top-of-the-line maintenance and tire services to its trucking customers through its partnership with Southern Tire Mart,” according to the news release. “Over the next year, the company plans to add more than 30 shops to its travel centers for a total of over 85 locations across the country.”

Sheetz reducing truck diesel fuel prices in March

ALTOONA, Pa. — Restaurant and convenience store chain Sheetz will celebrate the return of Spring with a special “Truck Diesel Price Rollback” in March. From Wednesday, March 6, to Sunday, March 31, truck drivers can save 25 cents a gallon on truck diesel when they swipe their My Sheetz Rewardz card at a Sheetz pump, according to a news release. There will be no gallon limitations. Diesel exhaust fluid and other fuel grades are not included in this promotion. The offer will be valid at all of Sheetz’s 43 truck stop locations. To find a Sheetz truck stop, use the following link or visit “Find a Sheetz” at www.sheetz.com and filter by truck diesel.

IMC Logistics expands with purchase of American Pacific Transportation

COLLIERVILLE, Tenn. — Marine drayage giant IMC Logistics has acquired American Pacific Transportation, a leading California-based drayage company. This acquisition increases IMC’s position and truck capacity in California and across the West Coast, according to a news release. “As a result of this acquisition, we will have more than 500 trucks in California, signifying our commitment to our customers in this region,” said Joel Henry, IMC’s CEO. This growth will also result in two new locations for IMC in Lompoc and Calexico, California. “The transition should be seamless,” Henry said. “We already have so much in common including 42+ years of dedicated expertise, similar values, a commitment to customer service as our top priority, and an eagerness to provide superior care and capacity for our growing client base.” With locations in Calexico, Chino, Commerce, Lompoc and San Diego, California, American Pacific Transportation has been a provider of domestic rail and international harbor drayage, as well as regional truckload and dedicated distribution services, since 1976.

Building a cohesive team is key to success, says Northern Logistics president Derek VanBlargan

When a teenage Derek VanBlargan took a job delivering furniture following high school, he probably had no idea he was taking a big step toward a career firmly rooted in trucking. Today, as president of Michigan-based Northern Logistics, however, he can look back and see how his route steadily progressed beginning even earlier in life. “I grew up around heavy equipment through my grandfather’s logging business,” said VanBlargan, who holds a bachelor’s in marketing and logistics degree from Central Michigan University. “I had plans of working on the marketing side of my degree, until I realized I would have to move to a larger city to make that happen,” he continued. “I have always enjoyed Northern Michigan, so staying around the area weighed heavily in my decisions.” The road to Northern Logistics was a direct one. “I met the owner of Northern Logistics at a networking night in 2007 and worked out an internship opportunity in 2008. I was hired full-time in the fall of 2008 to do sales,” he said. “I am still heavily involved in and enjoy the sales side of our business, but I’ve worked in operations for most of the last 10 years.” VanBlargan says he enjoys the fast pace of operations, the internal and external relationships he has built, and Northern Logistics company culture. “They have kept me interested to this day,” he said. In his role as president of the carrier, VanBlargan works in all facets of the trucking industry, including safety, sales, and operations. Northern Logistics currently has 300 trucks dispersed at eight locations in Michigan. But it wasn’t always that way. The company started in the early 1980s as an air expedite company, VanBlargan says. In the 1990s and early 2000s, it moved into cargo expediting, operating 15 tractors, four box trucks, and two vans. At that point, the company was moving into less than truckload (LTL) and dedicated hauling. A 3PL division followed in 2010, and in 2013, Northern Logistics purchased a flatbed division. “Through the next 10 years, we acquired and opened additional terminals throughout Michigan, helping grow to where we are today,” he said. As for VanBlargan, he’s grown with the company, helping train, hire, and build a cohesive team of employees to complement management. In 2023, he moved into his current role of company president. “Before (becoming president), I worked in nearly all levels of our business, outside of driving and working on the trucks,” he said. “Here at Northern, we do not necessarily practice the traditional ‘corporate ladder’ or common infrastructure. We operate more laterally and in peer groups. “We truly do have some of the best in the business on our team throughout every level,” he continued. “I say it a lot, but the level of accountability and ownership from top to bottom is something to be jealous of, even in my role. I give a lot of credit to our great leadership, hard work ethic, and a never give up attitude to my success.” According to VanBlargan, Northern Logistics operates with the attitude that they’ll haul “anything that fits in their trucks,” but being in Michigan, auto parts make up a sizable portion of their business. The company’s 300 trucks log a total of 25 million miles annually delivering throughout the U.S. and Canada. The Midwest is the carrier’s primary business area, and 15 million of those 25 million miles are traversed within Michigan’s state lines. “We have a strong presence in Michigan and a passion for the state,” VanBlargan said. When asked what advice he’d offer other young executives, he points to a few character traits that are needed to succeed in the trucking industry. “Communication is always going to be the first, the foremost, and the hardest,” he said. He also lists patience, self-motivation, and ownership of issues as important for someone in his (or any) position. “You can’t play the blame game in this industry,” he said. “You have to work through the problems as they come and learn from them for the next time around. As it relates to his company’s success, VanBlargan places the most emphasis on customer service and driver relations. “Building a solid network of drivers, an operations team, and customers is the key. You can lean on each other through the good times and the bad,” he said. “I have been able to be a part of and watch our growth,” he continued. “When I started in 2008, we had an operations team of five, with 25 trucks in two locations running 1.75 million miles. We now have an operations team of nearly 50, 300 trucks, and 8 locations.” VanBlargan is quick to point out that his success is directly related to members of the Northern Logistics team. “Having an engaged operations team that takes ownership in the business every day is definitely our driving factor,” he said. “We also have an owner who is fully supportive and engaged. Every day is a new day. The fast-paced environment keeps you on your toes.” While VanBlargan enjoys his job, it does come with its challenges. “The growing market fluctuations are what I like least about the industry,” he said. “It seems like the separation between the shipper and the trucking company continues to grow. Continuing to build relationships directly with the shippers and having good partners will be something I think will separate companies in the foreseeable future for growth and success.” Assuming that the goal of a logistics business is delivering product to its final destination, VanBlargan says the front office staff plays a major role. “Support your drivers,” he advises. “Give them as much shipment information, good equipment, and good communication as possible. We are continually investing in technology and time/operations to help make sure our drivers have as much clear and clean direction as possible to succeed.” In addition, he says, it’s vital that a company — from the leadership down every last employee — should treat its customers, co-workers, and community with respect. “It will help you survive almost any situation,” he said. While VanBlargan is dedicated to his work at Northern Logistics, he says that spending time with his wife, Kelli, and their children, 11-year-old daughter Jordan and 7-year-old son Jarett, is what truly motivates him. He and the family enjoy upper Michigan and spend a lot of summers and winters there at one of their two cabins. As might be expected for the area, he does a lot of snowmobiling, but the summers are kept busy by his daughter’s traveling softball team. Derek VanBlargan is a highly successful businessman who has learned to strike a work-family balance – something a successful carrier like Northern Logistics encourages for all its employees. Photo courtesy of Derek VanBlargan This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

Be prepared: Is your fleet ready for International Roadcheck?

Even though the Commercial Vehicle Safety Alliance’s (CVSA) International Roadcheck inspection and enforcement initiative is still a couple of months away, it’s not too early to make sure your fleet is prepared to pass. The areas being highlighted for this year’s event are Driver Substance Abuse and Alcohol Possession and Vehicle Tractor Protection and Anti-Bleed Back Systems. During the CVSA’s 2023 Roadcheck, 59,429 commercial motor vehicles (CMVs) were inspected in the U.S., Canada, and Mexico. Vehicles included trucks of all sizes as well as motorcoaches. A total of 116,669 driver or vehicle violations were identified during the 72-hour event. That’s an average of nearly two violations for each vehicle inspected. Inspectors discovered 17,479 out-of-service (OOS) violations in inspected vehicles, removing 11,270 from service until violations were corrected. Nineteen percent of the CMVs inspected had at least one OOS violation; many had multiple violations. Another 5,280 driver OOS violations were discovered, and 3,256 drivers (5.5%) were placed OOS. Hours-of-service violations accounted for 41.1% of driver OOS violations in the 2023 event. Now could be a good time for a refresher course to prevent drivers in your fleet being placed OOS this year. During this year’s Roadcheck, scheduled for May 14-16, drivers will be observed for signs of alcohol or controlled substance use and/or impairment, according to the CVSA. Vehicles will also be examined for evidence of alcohol or controlled substance possession. Additionally, for inspections conducted in the U.S., a query will be made of the driver’s record in the Federal Motor Carrier Safety Administration’s Drug and Alcohol Clearinghouse. Carriers will want to make sure their driver records are accurate and up-to-date, and that current alcohol and controlled substance testing adheres to regulatory requirements. Since CDLs and medical certifications will also be checked, completion of the annual CDL certification process prior to the Roadcheck event might help identify issues that might be violations. On the vehicle side, drivers will be asked to assist in the brake inspection process. One task they may be asked to perform is to remove the gladhands with the system charged to simulate an air pressure failure. Air must stop leaking from the supply line with at least 20 psi remaining. The driver will also assist in the cab by releasing the tractor and trailer protection valves and by applying service brakes as directed by the inspector. The inspector will be looking and listening for air leaks in tractor and trailer, both with brakes released and applied. Although not specified as a focus area, Level I inspections also include testing the air loss rate by requesting the driver hold down the brake pedal and measuring psi over time and testing of low-pressure warnings by pumping the brakes, bringing down air pressure until audio and visual warning devices activate. Brake adjustment is also checked. Driver communications in the two weeks prior to the Roadcheck might include a refresher on how to fully test brakes, or vehicles might be brought in for inspection by a maintenance technician. Since gladhand seals are a focus area, drivers might carry extra seals in for a quick repair if a leak is found prior to or during the inspection, especially if they frequently pick up dropped trailers. Brake systems were responsible for more than 25% of OOS vehicle violations during the 2023 event, with defective service brakes adding another 14%. Tires accounted for another 19.3% of vehicle OOS violations. An important note is that one incident of brakes that are out of adjustment can count for two violations, both of which can impact CSA scores. In addition to a brake being out of adjustment, a violation of an airbrake adjustment system that fails to compensate for wear can be assessed. During the 2023 Roadcheck, 60.6% of the inspections performed (36,021 of 59,429) were Level I, checking the driver’s operating credentials as well as the condition of the vehicle. Another 21.4% (12,741 of 59,429) were Level II inspections that included a walk-around vehicle inspection. Level III inspections, where driver credentials, HOS and DACH records are checked, comprised 15.7% of inspections performed. About 2.2% were vehicle-only Level V inspections. A goal for those who were inspected is receiving the CVSA decals indicating a passed inspection. Vehicles bearing such decals are generally overlooked for further inspections for a period of three months, unless a violation is detected or a special inspection is mandated. Last year, only 1,748 decals were awarded for tractors and another 1,133 for trailers. More information about Roadcheck 2024, including the North American Standard Roadside Inspection Vehicle Cheat Sheet, is available here. Also available is the North American Standard Inspection Program procedures that explains what is checked at each level of inspection, OOS requirements and more. Even though Roadcheck is an international program, each jurisdiction allocates its inspection resources to fit its own agenda. In some states, selection of vehicles might be completely random while other states might choose vehicles based on observation or a particular condition, such as Hazmat placards. Some jurisdictions might concentrate on specific geographic regions or a particular industry. Carriers that keep equipment clean and well maintained and that educate drivers on what to expect can increase their chances of coming through Roadcheck 2024 with fewer violations — and more CVSA decals. This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

Averitt wins Extensiv’s Powerhouse Award

COOKEVILLE, Tenn. — Averitt Express recently earned Extensiv’s Powerhouse Award for the company’s strategic implementation of analytics. Extensiv connects brands and 3PLs, such as Averitt Express, together. The Powerhouse Award is given to organizations that display exceptional gains in productivity, according to a news release. “We’re honored to receive this award from Extensiv. Their technology has enabled us to enhance inventory efficiency and cut supply chain costs for our shippers,” said Ed Smith, vice president of distribution and fulfillment at Averitt. “Our commitment is to offer customers peace of mind through full visibility, control and accuracy.” With Extensiv Edge, Averitt was able to reduce its 2023 labor costs by 25% through Extensiv’s innovative analytics. This resulted in the savings of a remarkable 60-picking hours per day. “This technology provides shippers with a single point of contact to simplify their supply chain management and support over 3 million square feet of inventory staging space,” the news release states. “By combining trusted transportation services with a relentless pursuit of innovation and shaping cutting-edge solutions within the Extensiv software ecosystem and beyond, Averitt continues to set industry standards.”

Amwins Underwriting partners with Lancer Insurance

CHARLOTTE, N.C. — Amwins Transportation Underwriters (ATU) recently announced a strategic collaboration with Lancer Insurance Company, the commercial auto division of Core Specialty, to form a new carrier relationship that’s designed to enhance two key trucking programs provided through ATU. The business will be written on StarStone National Insurance Company paper backed by Lancer’s claims handling, according to a news release. The two programs include ATU’s Advantage program, which is exclusive through a select group of retail brokers that target motor carriers with up to 25 units and offer forms and coverages designed specifically for the trucking industry. Also included is ATU’s exclusive Environmental Transportation program, which offers coverage for transportation clients handling hazardous materials and bulk environmental commodities. Lancer has offered specialty insurance solutions to businesses and commercial transportation companies across the United States for more than 35 years, leveraging a network of more than 2,000 broker relationships and offering a broad range of insurance products and services for passenger transportation vehicles, small fleet and owner/operator long-haul truckers, rental vehicles, small-to mid-sized commercial auto and garage businesses, commercial driving schools and commercial explosives manufacturers, distributors, transporters and drilling and blasting contractors. “We are excited with this new exclusive relationship to provide coverage across ATU’s portfolio of trucking programs,” said Ryan Armijo, president at Amwins Underwriting. “Our strategic relationship supports existing business and also provides a solid platform to grow and develop new business. Lancer focuses on the unique needs of commercial transportation policyholders, and on delivering extraordinary service and support to help them succeed.  Together, we are poised to deliver unparalleled insurance solutions to our clients, helping them win.” ATU is a managing general agency and wholesale insurance brokerage that specializes in the trucking/transportation industry. Since 1957, ATU’s team has provided comprehensive trucking insurance services to short and long-haul trucking operations and now manages a portfolio that includes contractors, limousine operators, environmental haulers and more.

Ryder System expands cross-border footprint in U.S. and Mexico

MIAMI — Ryder System, Inc. recently announced the opening of its newest logistics operation in Laredo, Texas, and the expansion of its drayage yard in Nuevo Laredo, Mexico. The newly built 228,000-square-foot Laredo multi-client warehouse and cross-dock was strategically built a short distance from the U.S.-Mexico border’s World Trade Bridge, giving truckers and motorists easy access to the facility from both sides of the interstate. The facility also includes 102 dock doors and room for 143 trailers, and it’s within a six-mile radius of Ryder’s other operations in Laredo, which allows for overflow and pooling of labor and resources for added flexibility, according to a news release. “If you look at the market, truck border crossing activity between the U.S. and Mexico is up more than 20% annually since the pandemic, as more businesses look to nearshoring to diversify their supply chains and shorten lead times,” said Ricardo Alvarez, vice president of supply chain operations for Ryder Mexico. “The savings from manufacturing overseas can be offset by inventory sitting on ships or in seaports incurring storage fees and, of course, by the product being unavailable to meet demand. With Mexico, you put what you need on a truck and it can be in a final-mile distribution center within days, not months.” Ryder’s Mexico location manages nearly 250,000 freight movements across the Mexican border each year and supports customers in the automotive, industrial, technology and consumer packaged goods industries. The company also operates 5 million square feet of multi-client, dedicated warehouse and yard space across Mexico. “While we specialize in fully integrated port-to-door supply chain solutions, our new multi-client warehouse in Laredo is also a good entry point for customers looking for a logistics provider that can help them scale,” said Frank Bateman, vice president of supply chain operations for Ryder. “As our customers’ needs evolve, we can seamlessly transition them into dedicated warehouses and offer a flexible mix of transportation solutions, including integrated dedicated fleets with professional drivers. And, we can provide real-time visibility and collaboration with RyderShareTM technology, so our customers can easily see across their supply chains and take action to avoid costly delays, find efficiency gains, and ultimately, improve resiliency.”

ACT Research: Freight capacity declines likely to continue into ’24

COLUMBUS, Ind. — The latest release of ACT’s For-Hire Trucking Index reflects the slowly progressing freight market recovery. The Volume Index increased by 1.7 points in January to 50.0, seasonally adjusted, from 48.3 in December. “Freight demand continued its gradual recovery in January with just the fifth reading at or above the neutral 50 level in the past 22 months,” Carter Vieth, research analyst at ACT Research, said. “The improvement may be partly temporary due to the cold snap.” The Capacity Index increased by 5.6 points month-over-month to 49.8 in January. The increase may be related to less available capacity due to cold weather in January, but capacity continued to contract. “For-hire capacity has contracted in seven of the past nine months, and with many large fleets lowering capex budgets in 2024, plus delaying additions, capacity declines are likely to continue,” Vieth said. The Supply-Demand Balance decreased in January to 50.2, from 54.2 in December, as the increase in capacity was larger than the increase in volumes. “While lower in January, this marks the sixth consecutive month in which the Supply-Demand Balance has been positive, with decreasing capacity being the primary driver, but lesser volume declines have also contributed,” Vieth said. “Six months of green shoots suggests a more balanced market in 2024, after 17 months in a loose market balance.”

Nussbaum Transportation flourishes by putting people first

It’s not a particularly novel thing for a company executive to say investing in people is their company’s primary strategy for success — but relatively few back up those platitudes with real action. That’s not the case at Illinois-based Nussbaum Transportation. This company has earned a reputation for putting serving people at the top of the company’s priorities both internally and externally. “I don’t want to sound cliché when I say this, but our focus is really on people, and it shows,” said Brent Nussbaum, second-generation CEO. “I think if you focus your attention on your people, your people take care of your customers — and your customers recognize that, and they bring you more business.” Nussbaum, who took over as CEO in 2000, says keeping people foremost in the running of the business has paid off on several important metrics, not all of which show up directly on a balance sheet. The company’s turnover rate is low, and morale is high, in part due to the lengths management goes to communicate regularly and effectively with the front lines. That behavior is in turn modeled by employees to the outside world. “Constant communication with your customer sounds fairly normal, but you have to evolve your driver into that role,” Nussbaum said. “You can’t just say, ‘Our people in operations take care of that.’ “Our drivers need to feel like they’re a part of that process,” he explained. “One of the ways that we keep our people informed — and this drives everything else — is presence. Every quarter, we’re sharing our finances with all of our employees, including our drivers.” Nussbaum encourages employees at all levels to ask questions and provide valuable feedback. “We do what we call ‘Dashboard Radio,’” he said. “Every two weeks, we’ve got a Dashboard Radio program. It might involve somebody in operations, somebody in maintenance, somebody in human resources or safety, somebody in recruiting.” These programs do more than just provide information. “Drivers are allowed to call in, if they’re sitting still, and be a part of the conversation and ask questions,” Nussbaum explained. “That keeps them informed. I’m convinced that an informed driver wants to do better for their employer.” This kind of all-for-one buy-in has helped the 79-year-old company remain nimble in changing times, one of the most existential examples of which happened when Nussbaum took the reins. “We grew up in LTL. Up until 2001, LTL was two-thirds of our business, and the other third was full truckload,” he said. “We recognized the market was shifting away from LTL toward full truckload as big-box stores were coming into play back in the late ’90s. When they ordered, they ordered in truckload quantities. “The one thing that we were always really good at was servicing our customers on the LTL side — but we realized we couldn’t survive long-term as a niche LTL carrier,” he continued. “So, we exited LTL in 2001, downsized the fleet, started over again with a small truckload fleet, and grew it. Along the way, instead of just hauling irregular route loads, we began dedicated operations. Today, about a third of our business is dedicated and a third of our business is irregular route.” During the strategy’s build-back phase, company leadership spotted opportunities that fell between LTL and truckload categories. They capitalized on those opportunities using logistical innovation and creative strategy. “Our focus is going to be on manufacturers that need dedicated service between their plants,” Nussbaum said. “Sometimes we found manufacturers or distributors that don’t have dedicated operations and combined them into what I would call a semi-dedicated-type operation, where you’re using two one-way moves (and combining them) into a dedicated-type operation from two different customers.” The carrier also hasn’t shied away from adopting new technologies to help boost efficiencies and streamline operations. Nussbaum describes these new advancements as one of the biggest secret weapons in the company’s toolbox. “I would say the biggest change in transportation today has been in the growth in information technology,” he said. “Business analytics have transformed our business to drive more informed, quicker decisions, which drives greater productivity and efficiency. “We’ve got a huge IT department, and we build a lot of our own solutions. We are constantly using the data to help us to drill down into our costs and that’s another big piece,” he continued. “The setup of a data warehouse has put very detailed information into the hands of everyone from managers to frontline people and this helps push decisions to the frontline who can make decisions for the business rather than having to wait for a manager.” Nussbaum says the company’s experiences of the past two decades have illustrated the absolute necessity for technological know-how as a critical component of future success. “I would say that this industry is going to become more data-driven than ever before and I think the carriers that are able to do that will not only survive, but they’re going to thrive,” he said. “The people that are trying to run their companies by the seat of their pants, which is typically the way things have always been, are not.” These strategic and operational elements have combined to deliver great success. The company’s head count is up to 715,515 of whom are drivers moving 550 trucks and more than 1,500 trailers, the vast majority of it dry van. The spot market represents 10% of business volume at most, which helped insulate the firm from the recent slowdown in that sector, volatility that Nussbaum leadership rightly predicted. “We stayed in full truckload and just focused on manufacturers that were in the Midwest — and we’ve got a large number of them that allow us to keep our lanes static and allow us to build density,” Nussbaum said. “We actually had a pretty good year last year.” Nussbaum Transportation was founded by Brent Nussbaum’s father, the late Alden Nussbaum, in 1945. The younger Nussbaum grew up working for the family business, taking on miscellaneous tasks at age 13. “I started at the bottom — literally at the bottom — cleaning bathrooms and whatnot,” he said with a laugh. “I’m not embarrassed to say that.” In the years to come, Brent Nussbaum would serve in a variety of roles, graduating to be a driver after high school. After that, he spent 15 years in operations before stepping away from the company for a while. During this time, he earned undergraduate degrees in international management and business management, as well as a master’s in international management, before coming home to resume his career at the head of the family business. Nussbaum gives the lion’s share of credit for the positive momentum Nussbaum Transportation enjoys today to his leadership team and the company’s employees. Asked what separates consistency from complacency, Nussbaum, predictably, circled back to the importance of people. “(It) really comes down to, ‘Are your people really engaged in your business?” he said. “We literally just finished an employee engagement survey here, and for the second year in a row we have succeeded. This year we got 93% of all of our people to be a part of that survey. When we saw the results, 88% showed as completely engaged. When you’ve got that kind of engagement, that’s just absolutely best in class. “I think you’ve got to figure out a way to engage your people — and it isn’t just how well you execute externally,” he continued. “We are a faith-based organization. We call ourselves a ministry that happens to be in trucking. Our goal is to positively impact those we come into contact with. We do that not only with the way we treat our people but also through the programs we use to help a driver be not just a driver, but to give him a prayer path. I would say I think we do a pretty good job at it.” This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

Good intentions: Guaranteeing Overtime for Truckers Act would bring unintended consequences

The November 9, 2023, introduction of simultaneous bills in the U.S. House and Senate that would repeal the section of the Fair Labor Standards Act of 1938 excluding truck drivers from overtime pay generated considerable noise around the trucking industry. In the ensuing months, however, there hasn’t been much to make noise about. Senate Bill 3273, introduced by Sen. Alex Padilla (D-CA) and called the Guaranteeing Overtime for Truckers (GOT) Act, was referred to the Committee on Health, Education, Labor and Pensions, where it remains at the time of this writing. Its counterpart, House Bill 6359, was referred to the House Committee on Education and the Workforce and has seen no movement since. About the Senate bill, Padilla said, “I think it is pretty simple and straightforward, for the same reason that a lot of other workers and a lot of other industries get paid overtime for their time and their work. Truckers deserve the same, but for reasons I don’t understand, the Fair Labor Standards Act of 1938 exempted many truckers from overtime protections, including overtime compensation.” Those reasons are all too familiar to those familiar with the inner workings of the trucking industry. “The proposed overtime bill would force additional costs on the carrier and hope the carrier finds a way to pass on those costs to the shipper,” said Dave Williams, chairman of the Truckload Carriers Association (TCA) and senior vice president of equipment and government affairs for Knight-Swift Transportation. He calls the legislation, “a case of good intentions with unintended consequences.” Predictably, the International Brotherhood of Teamsters weighed in to support the bill. General President Sean O’Brien said, “Truck drivers have been denied overtime protections for nearly 100 years. The Guaranteeing Overtime for Truckers Act rights this wrong and would end this inexcusable abuse to hundreds of thousands of drivers across the country.” While advocacy groups have made it clear where they stand, what isn’t clear is how such a law — if passed — would be implemented across the trucking industry. TCA Senior Vice President of Safety and Government Affairs David Heller expressed some thoughts on the issue. Like Williams, he is concerned about unintended consequences. “When you start looking at the unintended consequences of such a bill, the reality is going to be in today’s market,” he explained. “Does that put carriers into a situation where maybe they start monitoring those hours and keep them at 40 hours?” A reduction of driver hours would have an adverse impact on the supply chain, Heller said. “Where does the cost come from, especially in today’s freight market?” he asked. George O’Connor, director of communications and government affairs for the Owner-Operator Independent Drivers Association (OOIDA, says it’s a matter of fairness and safety. “In addition to basic fairness and decency, our roads are more dangerous because truckers aren’t guaranteed overtime,” he said. “The system allows shippers and receivers to excessively detain truckers at loading docks.” Changes in drivers’ working hours, driver pay structures, and shipping and receiving procedures would be only the beginning. The dispatch process would change as carrier operations adjust schedules from the Federal Motor Carrier Safety Administration’s Hours-of-Service parameters to fit eight-hour days and 40-hour workweeks. Freight rates would have to be adjusted to reflect overtime pay, and contracts changed to alter transit times. O’Connor thinks safety would be improved if shippers and receivers paid more for detaining drivers. “The delays truckers face when waiting to be loaded or unloaded is proven to increase safety risks,” he explained. “If a truck spends just 15 minutes more than usual at a facility, it increases the accident rate by 6.2%. This results in over 6,500 more crashes per year.” But Heller, along with many in the industry, believes the unintended consequences of the GOT Act would impact safety in other ways. Limiting drivers to a 40-hour workweek would add traffic congestion to already crowded roads, increase the number of drivers looking for scarce parking spaces, and exacerbate the driver shortage, he explained. “More trucks, more drivers, and more parking,” he said. “We already don’t have enough parking spaces.” Unfortunately, the answers to these critical issues are not included in the GOT Act. When asked about the implementation of the legislation he introduced in the Senate, Padilla admitted, “This bill is not prescriptive onto how employers will be paying truckers.” The recent Department of Labor (DOL) announcement of its Final Rule on classification of independent contractors further complicates the matter. In the release announcing the ruling, Acting Secretary of Labor Julie Su said, “Misclassifying employees as independent contractors is a serious issue that deprives workers of basic rights and protections. This rule will help protect workers, especially those facing the greatest risk of exploitation, by making sure they are classified properly and that they receive the wages they’ve earned.” While the trucking industry wrestles with implementation of the new rule, it’s clear that independent contractors now classified as employees would also be subject to a change in overtime law. “The DOL ruling, or even AB5 in and of itself, is a threat to that business model that has been so rewarding, specifically in the truckload segment,” Heller explained. “The majority of our industry started because one person had a dream to own their own business, purchased a truck, and started hauling freight. It’s that American Dream that these misclassification-type rules threatens.” To be clear, those on both sides of the overtime issue want to make sure drivers are compensated fairly. “I think it’s worth noting that nobody wants to see drivers get paid more than the industry itself,” Heller said. “I think you can look at recent history and see that salaries have gone up.” As the GOT bill continues to languish in committee, its future is questionable, especially this year, with the presidential races taking the spotlight. This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

Love’s opens 2nd store of ’24

OKLAHOMA CITY — Love’s Travel Stops has opened its second location of the year. The St. Augustine, Florida, store offers 63 truck parking spaces and an array of other amenities, according to a news release. In honor of the grand opening, Love’s will donate $5,000 to a local non-profit. On Feb. 1, Love’s opened its first store of the year in Cortez, Colorado, adding 29 parking spaces to that area. In honor of the grand opening, Love’s donated $5,000 to Montezuma-Cortez High School in Cortez, the news release notes.

Bridgestone’s Tanya Miracle honored as WIT’s March member of the month

ARLINGTON, Va. — Tanya Miracle, director of OE truck channel at Bridgestone Americas, has been named the Women In Trucking Association (WIT) March member of the month. Miracle said she’s been involved in trucking in one way or another since high school — but notes that it’s “100% by accident” that she finds herself still in the trucking industry today. In 1993, she began her career as a dispatcher for Roberts Express while living in Ohio. After that, she said, she went to work for a tire mold company. In addition, she was married to an owner-operator who hauled oversize drop-deck freight (they have since divorced). Nonetheless, she fully understands the sacrifices made and challenges faced by the families of long-haul drivers. She knows how difficult it is when birthdays and holidays are missed, or when the industry is experiencing a downturn and work is uncertain. She remembers those tough days, but she also believes those times helped shape who she is today and helped build her resilience and courage. When Miracle decided to apply for a job at Bridgestone, it was for the role of developing consumer tires. However, the interviewers introduced her to the commercial truck group — and that is where she is today, based at headquarters in Nashville, Tennessee. Since going to work for Bridgestone, she said, she’s fallen in love with the people, the industry, the weather in Nashville and her work. She genuinely enjoys the interactions with members of the trucking industry. Working with and meeting people — from truck drivers to company CEOs — at conferences and conventions and watching them all interact together, sharing their knowledge and experience, is part of the collaborative environment that keeps her in the industry. She’s noticed that everyone exchanges ideas and thoughts as equals, no matter what their title in their company may be. As Miracle said, “It is a great industry to be in.” The most unique aspect of Miracle’s role is how she goes conducts business in a predominantly male industry. She said she promotes from within and works to eradicate the gender bias by breaking down barriers for women in the industry. She creates pathways for women to succeed and ensures that each employee has the tools necessary to realize their full potential. According to a statement from WIT, “Miracle has a progressive mindset and leverages her technical expertise as a previous design engineer to drive initiatives and innovative ideas to deliver solutions to her customers (OEMs and fleets). She selflessly shares information and contacts to make Bridgestone a great place to develop talent and preserve a culture of comradery. She is in her element when she can mentor and teach others in the industry.” Outside of work, Miracle’s main interests are her children, her family and playing golf. She has nine children, three stepchildren, three of her own, and three that she adopted. She said she loves being both a woman with an amazing career and a mom. In 2020, Miracle won an internal Bridgestone America award as part of the R213 team, and was she was recognized as a top woman to watch in Bridgestone in 2022. She said her best advice for other women in the industry is this: “Don’t be intimidated or come into the industry with a preconceived notion of what the trucking industry is; the societal stereotypes about trucking are just not true.” Miracle said she is saddened by the image many have of the trucking industry, adding that she’s discovered that, in general, members of the industry are much more accepting and open than people think. In addition, she said, the industry is becoming more diverse, something she believes will help move trucking forward. When asked what the future holds, Miracle said she plans to remain in the trucking industry, working to make the industry “the best it can be” and continue to move the industry forward. “This industry was created by hard-working, driven people who move the world around us into the future every day,” she said.

Averitt workers donate more than $1.5M to St. Jude

COOKEVILLE, Tenn. –- Truck drivers and other Averitt associates recently donated $1,500,001 to St. Jude Children’s Research Hospital. The contribution is a record amount for Averitt’s associates, and it marks the fifth consecutive year Averitt’s people have given at least $1 million to support St. Jude and its mission of curing childhood cancers, according to a news release. It’s also the ninth consecutive year Averitt associates have either matched or broken their fundraising record. The milestone was made possible through two avenues, the news release notes. First, the donation was funded by contributions from Averitt associates and retirees participating in Averitt Cares for Kids. More than 95% of associates are members of the charitable-giving organization. Second, the donation was made possible by a $1 million company contribution in honor of associate accomplishments, milestones, life events and participation in community service projects. “I’m humbled by the way our team comes together to help others, and partnership with St. Jude is one of the most important ways we do that. As has become the tradition for the last several years, the extra $1 in our donation represents what we call ‘The Power of One,’ showing the difference every person can make,” said Averitt chairman and chief executive officer Gary Sasser. “Donations like these provide life-saving care to children in need, and I look forward to seeing how we can continue to build our relationship with St. Jude in 2024 and the future.” Averitt Cares for Kids began in 1987 and has contributed more than $15 million to numerous charities, including over $12 million to St. Jude. Since 1990, Averitt Cares for Kids contributions have been designated to St. Jude as part of their special partnership. And in 1997, Averitt Cares for Kids completed a $1.5 million endowment to help fund the initial construction of the St. Jude Leukemia and Lymphoma Clinic — 80% of all St. Jude patients visit the clinic at some point during their treatment.

ACT Research officials share economic forecast in ‘very mixed market’

COLUMBUS, Ind. — ACT Research analysts welcomed commercial vehicle industry leaders at their semi-annual seminar in February and discussed the current market conditions and forecast for the next six months and beyond. Regarding the Class 8 forecast, Kenny Vieth, ACT Research’s President and Senior Analyst, shared, “It’s currently a very mixed market. On one hand, we have a very weak situation in the US for-hire tractor market as significant 2023 private fleet share gains took loads out of an already weak 2023 freight market. On the other, there is lingering pent-up vocational truck demand in the US and Canada, a reshoring-and peso-fueled resurgence in demand for equipment in Mexico, and a still-healthy US macroeconomic story bolstered by a swing in the retail inventory cycle from the de-stocking that occurred through 2023.” He continued, “Truckers buy trucks when they make money, and for-hire carriers are experiencing their worst financial performance since the aftermath of the Great Recession. Despite weak for-hire fundamentals, counter-cycling strength in these other markets have kept orders surprising to the upside.” For ACT, the big, and arguably interrelated, questions right now are: Will we see any early pre-buying in 2024 ahead of EPA mandates, and will we continue to see private fleets grow their capacity? “The key economic drivers that helped the US economy avoid recession in 2023 were consumption, government spending, and nonresidential fixed investment,” said Chris Kuehl, managing director at Armada Corporate Intelligence, and a guest speaker on the seminar economic panel. Regarding ACT’s economic outlook, David Teolis, ACT Research’s Chief Economist, added, “Economic developments that will affect 2024 are interest rate cuts, wage inflation, elections, supply chain, and worker shortage. ACT’s economic outlook is for a gradual slowdown through mid-2024, then an upward tick through 2025.

Trucking industry workers point to ‘people’ as most important factor in business

CHATTANOOGA, Tenn. — People, whether they’re good workers or bad ones, directly affect any company’s success rate. So, when officials at Workhound — a web-based employee engagement platform that allows trucking companies to collect feedback from employees — compiled their 2024 Trends in Trucking Report, it came as no surprise that “People” was the most-talked about theme. The year-long survey of truck drivers, warehouse workers, logistics personnel and others who make up the industry is based on almost 100,000 anonymous worker comments across 100-plus logistics and trucking companies. The survey was conducted in 2023. “2023 was a year with significant challenges in the trucking sector,” said Max Farrell, co-founder and CEO of WorkHound. “Despite facing a freight recession and new NLRB (National Labor Relations Board) guidance, the industry demonstrated remarkable resilience. Federal initiatives began addressing the truck parking shortage, and the sector saw considerable mergers and acquisitions activity. Our latest workforce trend report leverages real-world feedback to illuminate the current state of the transportation industry, enabling employers to enhance the worker experience through a deeper understanding of their needs and concerns.” The report categorizes comments into themes to simplify the data before measuring sentiment. According to the report, “People” being the top theme underscores the crucial role of interpersonal connections in enhancing the work experience, particularly in roles where day-to-day interactions are not guaranteed. A majority of those polled (41%) said they have a negative sentiment regarding the people who make up their companies. A total of 37% had positive sentiments and 22% were neutral. “Many employees express gratitude and satisfaction with their colleagues and managers,” the report notes. “These commenters often say they feel supported and listened to, and appreciate the attentiveness of their superiors. The presence of effective communication and the willingness of management to address concerns and provide solutions are frequently mentioned.” However, operational issues, such as poor planning, inefficient load assignments and issues with maintenance and equipment, can drive a wedge between the workforce and management, according to the report. Workers often feel these inefficiencies impact their ability to work effectively and safely. “WorkHound’s sentiment analysis reveals positive relationships significantly boost morale and operational resilience,” Farrell said. “However, the breakdown of these connections leads to a ripple effect of dissatisfaction and challenges, emphasizing the profound impact of interpersonal dynamics on worker experiences.” Logistics saw a resurgence of priority in 2023, coming in as the second most popular theme. “In many cases, frontline workers end up at the mercy of efficiency,” the report notes. “When logistics run as intended, so can employees. When they don’t, it completely undermines the worker experience, disrupting even small tasks.” A majority of those surveyed (61%) said they have a negative feeling regarding logistics. A total of 13% had positive sentiments, while 26% were neutral. “Simply put, poor logistics cost workers time, money and morale,” according to the report. “In these cases, worker feedback highlights problems with load management, scheduling, technology issues, equipment and compensation concerns due to unnecessary wait times and poorly planned travel. Conversely, when things are managed well, problems are solved quickly, and work runs efficiently, workers share gratitude and praise for consistency, supportive dispatch, and effective management teams, often making an explicit connection between good logistics and their financial stability.” Equipment ranks as the No. 3 overall theme. “Feedback about equipment in 2023 reflects growing concerns from workers about the physical tools, technology and machinery essential for efficient workplace operations,” according to the report. “From manufacturing to transportation to logistics and even in-office administration, every workplace relies on well-maintained equipment.” A majority of those surveyed (56%) had a negative sentiment regarding equipment, while 32% were neutral and 12% were positive. “In this theme, we once again see demonstrated consistency from worker feedback on what they appreciate versus what creates frustration,” according to the report. “Positive feedback often centered on the quality and reliability of equipment, acknowledging the company’s investment in maintaining high standards. But when equipment problems developed, so did negative feedback, which pointed to reliability problems, maintenance challenges and the impact these issues have on work and morale.” One of the survey’s respondents noted that he felt like “a caveman on the highway,” referring to his truck as a “dinosaur.” “Driving the oldest trucks I’ve ever seen, my daily truck has racked up 1,500,000 miles, desperately needing various replacements,” the respondent wrote. “Lacking an inverter refrigerator/can’t plug things in, means relying on fast food, a struggle for anyone unfamiliar with long-haul trucking. Always getting the hand-me-downs makes it challenging for us. Driving in windy conditions with outdated equipment is no longer suitable for me. I’ll start exploring other job options ASAP.” Pay ranks as the No. 4 theme, with 65% of those surveyed saying they held negative sentiments about their compensation. A total of 25% reported neutral sentiments, while just 9% were positive. “Pay is a complicated theme in that it overlaps many of the other top themes, heavily prevalent as a sub-theme throughout feedback,” the report notes. “This also demonstrates that the conversation around compensation is not exclusively on a paycheck. Feedback about pay is often intertwined with company culture, both positively and negatively, where employees tie value and respect to their role in the company. Pay is a reflection not only of a job well done, but also how much the company values the employee.” The report also notes that pay can be confusing, especially in frontline work like trucking, where it can change based on mileage, route and other factors. Many of the raised issues centered on lack of transparency and clarity, with workers confused about payment amounts, frequency and more. Praise came in as the fifth-ranked theme, with everyone surveyed saying they had positive sentiments regarding praise in the workplace. “Employees appreciate the team dynamics and the sense of belonging and unity within their teams,” the report notes. “Collaborative and inclusive work environments make people happier at work, and they repeatedly say so in positive feedback. Many comments point out that their company is not just focused on work output but also cares about the well-being of its employees.” Farrell said WorkHound remains dedicated to empowering companies to actively listen to their employees. “Listening and communication are the keys to fostering better workplace environments and driving frontline industries toward a more inclusive, proactive and positive future,” he said. “The findings serve as a roadmap for industry leaders to build a culture of trust and improvement, offering a clear view of the workforce’s evolving needs and priorities in real time.”

Lessons Learned with TCA Chairman Dave Williams

When Dave Williams stepped into the role of chairman of the Truckload Carriers Association last year, he immediately set to work addressing issues faced by the industry and amplifying the voice of truckload on Capitol Hill. Over the past 12 months, he has worked to increase TCA members’ involvement in the creation of policies impacting the industry at both the federal and state levels. He is now preparing to pass the reins to TCA’s next chairman during Truckload 2024: Nashville in March. Recently, we had a chance visit with Williams about his tenure as chairman. During the conversation, he was quick say he believes it’s more important to look back at lessons learned than to point out achievements. Read on as Williams shares words of wisdom, along with his hopes and goals for the future of trucking.   Mr. Chairman, thank you for joining us for the last of your Chat with the Chairman interviews. As usual, it has been an eventful year for the trucking industry. What stands out most in your mind? There have been a considerable number of good and positive things that stand out in my mind over the past year. It has truly been an honor to represent the TCA and its members. I am really excited about the direction we are headed as an association. Maybe it’s a flaw of mine, but when I reflect on the past, I tend to gravitate toward lessons learned rather than celebrating accomplishments. One of the things that stands out in my mind this past year is how difficult an industry that this can be. Over the past year, we have endured — and are still enduring — one of the most challenging truckload cycles that we have ever experienced. We went from the highest of highs to some very tough trucking. We saw general rates drop to pre-pandemic levels while costs in just about every area went through the roof. Some fleets prepared for this difficult cycle by building a strong balance sheet while others found ways to insulate and differentiate their service offerings to survive the storm. I am hopeful we will see some daylight at the end of this tunnel sometime soon. I think this just highlights how important it is for companies to be actively engaged members of the TCA. This is the place to learn and implement best practices by interacting with other fleets and experts. This is also the place to understand and take action on what needs to be done to ensure the long-term financial viability of our industry. It’s also been a busy 12 months for TCA. What growth have you noticed in the association during your chairmanship? There is a statement I’ve heard from one of my mentors on many occasions: “I am not here to make you happy; I am here to help you succeed.” Associations can sometimes get caught up in chasing a lot of the activities they think members might enjoy. While there’s nothing wrong with having a good time, I don’t think that’s why our members join TCA. At the end of the day, we have an obligation to help our members survive — and then thrive. That is where we create value. This doesn’t mean we won’t continue to provide many of the fun things that associations can provide, including important networking opportunities. It means that our focus has shifted toward elevating activities that bring genuine business value, such as timely information sharing, real-world education that results in better business decisions, industry-leading benchmarking opportunities, effective government advocacy, and access to a variety of industry experts, to name a few. We have always provided these things at some level, but we are really stepping up our game in strengthening each of these important areas. We are focusing our energy on activities that pay valuable dividends and show up in the actual results for our members. I really believe we are making significant progress here. We have a tremendous opportunity to really do some good, and it’s starting to show. Very exciting! TCA has a mission to give the truckload segment a clear voice on Capitol Hill. What topics have been the main focus of that voice during the past year, and what progress have you seen? Giving the truckload industry a voice on Capitol Hill is a process that started several years ago and has been building every year. For many of our larger fleets, the function of government advocacy is the most valuable benefit of being part of an association, whether it’s at the state level or the national level. During the first few years of Capitol Hill visits with the TCA, we had to spend a good amount of time familiarizing members of Congress and the Federal Regulatory Agencies with the TCA. There was not a general knowledge about TCA because we had not actively lobbied for several decades. Now they know who we are. They are asking for our input on issues. They are listening to our concerns. I am really grateful for the TCA members and staff who have invested time and resources to put us in this position. We will continue to build on this and create more value for the industry. We have also been consciously moving away from having to play defense all the time. For much of my career, every year felt like a superhero movie. Most of our efforts went into getting the industry all worked up about bad ideas coming out of Washington that might lead to the “end of the world” for our industry. If we defeated a bad idea, it was considered a great success. However, that was only half of the equation. We needed to develop a different approach, and we did. This past year, we furthered that effort by articulating a focused understanding of what we’re actually trying to accomplish. Specifically, we are working toward improving the driving job, improving highway safety, helping fleets become more financially sustainable, charting an appropriate environmental course, and improving the image of this industry. This has given us a foundation to start playing more offense and push for ideas and legislation that will help us to become a stronger industry. It is a different mindset that I believe will continue to change the way we operate from an advocacy perspective. During our first conversation last March, when you assumed chairmanship of TCA, you were asked to share your thoughts on the most important issue facing trucking. At that time, you expressed a desire for the industry to move from “survival mode” into a pattern of growth and success, with leaders looking ahead to address and overcome challenges. How has the industry progressed since then? In short, we still have a lot of work to do. If anything, we have fallen into a deeper downcycle over the past 12 months. The inevitable result of that will be many fleet bankruptcies. It’s a cruel market. But this also highlights the need to really understand how various policies impact our industry. One of the most basic principles our industry has a really hard time grasping is the economic law of supply and demand. Even if demand remains constant, when supply increases then prices fall. When supply decreases then prices rise. It’s very simple. We saw that play out through the pandemic and after the pandemic. We’ve seen this play out every couple of years for the last three-plus decades. Supply in this case is a form of tractor capacity. That capacity can be impacted by a number of factors, including the availability of tractors, the availability of drivers, the availability of hours of service, and equipment size and weight, to name a few. Ideally, cycles would be caused by demand — meaning how much freight needs to be moved in a time period based on consumer buying, manufacturing output, business investment, etc. But through time, it seems the majority of truckload cycles (especially this one) are primarily driven on the supply side — the side we have the most impact on. When things get really good, the industry’s “eyes” tend to get bigger than those of a football player at an all-you-can-eat buffet line, and it organically grows, leading to an overbuy of tractors. On top of that, there are groups within the industry that often push for policies that compound the issue. Examples of this might include: More hours-of-service or hours-of-service flexibility. This is a doubled edged sword. We want to help our drivers out, but are we exchanging more work for less pay? Lowering the barriers to entry. Programs like the younger driver program can actually hurt the pay of a veteran driver by not allowing the full impact of supply and demand to run its course. Higher weight or length limits. More often than not, the efficiencies gained through size and weight are not fully compensated through the truckload market, especially when that efficiency becomes the norm. So, while many of these things feel good in the short term — especially when things are tough — they can actually be quite harmful in the long term. As long as the greater portion of the industry remains in survival mode, we will continue to think short-term and struggle to make long-term progress. When you look at the LTL industry, it’s an industry that has generally figured this out. Among the public LTL companies and their truckload counterparts, the LTL companies have substantially higher price-to-earnings ratios (meaning that they are worth more even if they are the same size). The LTL rate environment is also much more stable and less susceptible to volatile cycles. It’s as clear as day, but we keep making the same mistakes. Hopefully, at some point, our industry will begin to understand the correlations. As political parties and candidates move into high gear during this presidential election year, how do you see political agendas impacting the trucking industry? Despite all the bipartisan battles and all the bickering that occurs, the structure of the government in this country is really a beautiful thing. Checks and balances are a beautiful thing. Sometimes those checks and balances work for you and sometimes they work against you, but in the end everything should even out. What has really changed in my opinion over the past decade or so is the increasing role of presidential executive orders and activist regulatory agencies. These shifts have placed a greater emphasis on the influence of the White House. In the grand scheme of things, I strongly believe Congress should make the rules and the agencies should enforce the rules. A balanced government usually results in a better government. We are seeing the impact from these executive orders and agency moves more and more in the areas of environmental and labor law. This is where near-term elections will likely play the biggest role. Outside of environment and labor, the other significant area to watch is tax policy. I don’t think it is our place as an association to align ourselves with a certain party — but we can align with candidates who will help preserve our ability to operate our businesses successfully. The most direct impact an individual can make is through their vote. But there are also opportunities to educate and advocate. Trucking is not a Republican or a Democrat priority; it is an American priority. Trucking is critical to the continued economic success of this country. We need to keep reminding our elected officials of that. The race to achieve zero emissions in every sector, including trucking, is always a topic of hot debate. In a sea of changing legislation, regulations, and deadlines, what would you point to as the most important piece of information for motor carriers? This has been a very confusing journey for fleets. Regional rules, state rules, and national rules with different requirements and timelines have created a jumbled mess. To make things even more challenging, some of the regional and state rules in California have not followed the requirements of the Clean Air Act, which gives the industry adequate time to prepare for compliance. In the case of California, changes and tweaks to the rules are being made right up until the deadline for compliance. This has been a source of great frustration for the industry. The most important thing a motor carrier can do is stay informed. This is a difficult task, especially for smaller carriers that don’t have the extra resources. But you cannot claim you didn’t know — that is not a good strategy. The federal rules are generally easier to follow and typically only apply to new equipment going forward. Many of the California rules are much more complex and have some element that applies to existing fleets. In California, there are several rules that were implemented on January 1, 2024 (i.e., the Advanced Clean Fleet Rule, the Drayage registry changes, the Transport Refrigeration Unit Rule, and the new warehouse rule to name a few) that require some sort of reporting requirement fleets must file with the state. If you are unsure whether you need to report, I would err on the side of caution. In some cases, the California rules then progress towards prohibiting certain types or age bands of equipment from operating in the state. As other states consider implementing various portions of the California rules, it creates nothing but confusion. As an association we have called upon the EPA to stand up and lead. We do not need a new rule every time you cross a state line. We need a national standard that allows for the efficient flow of interstate commerce. Whether the federal government has the means or the will to accomplish that will remain to be seen. As work continues on the accuracy and safety of autonomous systems, from basic driver-assistance software to self-driving trucks, how do you see this technology impacting motor carriers? There have been some really interesting advancements in the world of equipment technology taking place over the past eight or 10 years. While progress has not materialized for autonomous truck developers as many had thought, we have learned some valuable lessons and insights. To truly implement autonomous technology, I believe a few things need to happen: Developers need to create greater technical stability — creating more durable sensors that can survive harsh environments, making the software systems more robust, etc. Developers need to expand the functional capabilities of the technology. Ramp-to-ramp or hub-to-hub technology in the truckload sector leaves a lot to be desired. The drayage moves required at both ends of the move make it very difficult operationally. Door-to-door functionality is really what needs to happen in order to create value for our industry. Developers need to achieve some sort of regulatory and societal acceptance of autonomous tech in large trucks. Legislation proposed in California, New York, and Indiana to ban this technology is an early indication this is not going to be easy. Developers need to create an economic model that is sustainable for themselves and for fleets. That is an entire conversation in and of itself. In the meantime, what I see the biggest benefit from this whole experience is the potential of implementing various portions of the technology in today’s trucks to help our drivers. We can use lane-centering technology today to improve safety and reduce fatigue. We can use the learnings from the additional sensors and computer logic to improve the accident mitigation or active braking systems. Part of this will require developers to invest some time in scaling down their vision of driverless trucks and focusing on what we can do today for our drivers. Overcoming the four issues I listed above is not insurmountable, but it will take time — and a lot more financial investment. With many of the developers running out of funding, we hope to salvage the lessons learned so far and put a portion of that technology to work. Of course, a shortage of safe, available truck parking remains a concern for both drivers and carriers. During last fall’s annual Call on Washington, TCA members and staff gained additional sponsors in the House and Senate for the Truck Parking Improvement Act bills. Currently, TCA is helping legislators identify closed rest areas across the U.S. What are other steps motor carriers can take to help effect change? Recently the U.S. Department of Transportation announced $292 million in grants to go toward truck parking. This is a win for the industry, and confirmation that our efforts are making a difference. We have much more to accomplish though, as these grants are concentrated in only a half dozen states, with some of the money going towards information systems rather than additional capacity. We also need to recognize that this issue is more complex than just getting federal funds. We need to convince state, regional, and local planners to take truck parking into consideration when planning the future. We will never catch up if we’re constantly building new projects without consideration of truck parking. As an example, one of the big challenges comes in the building of new warehouse space. Most of these projects are built on a plot of land that maximizes the footprint of the warehouse. Then, many of these builders will post “No Truck Parking” signs on the streets surrounding the warehouse. This shifts the burden of the impact of that building onto the truck driver and the surrounding community as the driver tries to find a place to park until the delivery appointment. It’s not right. Every warehouse should have an obligation to accommodate the impact of its existence by providing some amount of on-site truck parking. That can be done locally or regionally through zoning laws. That is going to require us to engage local lawmakers — which will require our members to build support in their communities. TCA has also been working to gather information on shuttered rest stops across the country. As an industry, we can put pressure on the states and counties that operate these rest stops to open them and provide immediate relief. This is an issue with many layers. There is a lot to be done, and this will require all of our best efforts. Traditionally, we ask the outgoing chairman to give advice to the incoming chairman each year. What would be your advice to John Culp of Maverick Transportation, who will soon be stepping into your shoes? I am really excited for our incoming chairman. John Culp is an extremely capable leader and has my full support. I consider John a friend and am looking forward to seeing him continue to influence the direction of the TCA. If anything, I would seek advice from him rather than the other way around. If he ever needs my help, I will always be there for him. Thank you, Mr. Chairman. It has truly been a pleasure working with you over the past 12 months. This article originally appeared in the March/April 2024 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

The cost of trucking: ATRI calls on carriers to submit 2023 data

WASHINGTON — The American Transportation Research Institute (ATRI) is calling on motor carriers to provide input for the annual update of its Operational Costs of Trucking report. The report, which is used as a resource for benchmarking costs and operations, offers insights about key industry trends to help guide decision-makers. ATRI collects data confidentially from for-hire motor carriers of all sectors, regions, and sizes, from one-truck owner-operators to 10,000-truck fleets. Cost metrics requested by ATRI include driver pay, insurance premiums and equipment lease or purchase payments. Carriers and owner-operators can submit these costs for the year 2023 on a per-mile or per-hour basis using an easy-to-use online data entry form or an emailed PDF form. Additional questions cover operational metrics such as the percentage of empty miles, dwell time per stop and driver turnover. Each participating motor carrier will receive a customized report that compares their fleet’s costs and operations to peer carriers of the same sector and size, as well as an advance copy of the full report. “We contribute data to ATRI’s Operational Costs every year because its findings are indispensable to our operations,” said Jason Higginbotham, CFO for Ozark Motor Lines. “The customized peer-group analysis provides us an essential update on how our fleet performs, while the full report allows us to identify industry-wide trends and communicate them to our partners.” For-hire motor carriers are asked to provide operational cost data to ATRI by Friday, April 26, 2024. ATRI’s data collection form is available online here, along with a sample customized report and FAQs. All confidential information is protected, and it is published only in anonymized, aggregate form, according to ATRI.

FMCSA drops 5 ELDs from registered providers list

WASHINGTON — The Federal Motor Carrier Safety Administration (FMCSA) has removed five electronic logging devices (ELDs) from its list of registered ELDs, according to a Feb. 29 statement. The following ELDs now appear on the FMCSA’s Revoked Devices list: CI ELD Logs by CV Options LLC (model CILGS, identifier CRS270) CN ELD by ELD Connection (model CNCTNOW, identifier CRS235) KSK ELD by KSK Group Inc. (model KSK1.0, identifier KSKA01) TT ELD 30 by TT ELD Inc. (model PT30, identifier TTAH47) TT ELD 1010 by TT ELD Inc. (model IOS-1010-WBG, identifier TTAH48) According to the FMCSA, these providers failed to meet the minimum requirements established in 49 CFR part 395, subpart B, appendix A, which requires that any ELD without a printer be designed so “the display may be reasonably viewed by an authorized safety official without entering the commercial motor vehicle.” Motor carriers and drivers who use the ELDs listed above must take the following actions: Discontinue using the revoked ELDs and revert to paper logs or logging software to record required hours of service data. Replace the revoked ELDs with compliant ELDs from the Registered Devices list before April 29, 2024.