TheTrucker.com

2 North Carolina colleges join forces to train new truckers

HAMLET, N.C. . — Richmond Community College in Hamlet, North Carolina, is expanding its Truck Driver Training program into Montgomery County, North Carolina, thanks to a partnership with Montgomery Community College (MCC). “We at MCC are very proud to be able to work together with Richmond Community College to expand this training into our county,” said Dr. Chad Bledsoe, president of MCC. “It’s going to meet the needs of both our employers and potential employees, and it’s just one example of how community colleges can partner together to serve our communities.” Bledsoe noted how vital the trucking industry is both on a local level and national level. “We need people to keep this industry going, and without truck drivers we wouldn’t have the goods and services we need,” Bledsoe said. Dr. Dale McInnis, president of Richmond Community College, explained how the program will use resources from his school, including 18-wheelers and instructors, for the class in Montgomery County. “We saw an opportunity to support our friends here in Montgomery County. It makes no sense to replicate high-cost programs when we have existing equipment that will satisfy the demand,” McInnis said. The nine-week training program at MCC will begin Oct. 23. The class will run from 7:30 a.m. to 5 p.m. Monday through Thursday. Training includes classroom lecture, range driving and road driving. The cost of the program will be $999 for MCC students. “You compare that price to what’s happening across the rest of the state or with private companies, which are charging three to four times that amount. We can only do that because of the support from our friends in the General Assembly and the leadership from people like Sen. Dave Craven,” McInnis said. The senator was at a recent ceremony at MCC to show his support for this partnership between the two institutions. “I want to thank Dr. Bledsoe and Dr. McInnis for the hard work they put into this initiative. This is going to be a great avenue for putting more truck drivers on the road, continuing to move North Carolina forward,” Craven said. Richmond Community College started its own truck driver training program in Scotland County a year ago. It has graduated four classes that each had 100% enrollment, 100% completion and 100% passage rate on the CDL exam. The program now includes a Class B Commercial Driver’s License, which will provide people with the license to drive over-sized vehicles, such as straight truck, box trucks and dump trucks with small trailers. That class kicked off Oct. 2 in Scotland County, North Carolina.

Pilot Flying J names three 2023 Road Warriors

KNOXVILLE, Tenn. — Three drivers have been named as this year’s Road Warriors by Pilot Flying J. The annual Road Warrior contest recognizes the hard work, dedication, commitment and sacrifice of professional truck drivers who go the extra mile to keep America moving. Don Crouse of Bruceville, Indiana, is the grand prize winner of $15,000; Robert Palm of Albuquerque, New Mexico, is the second-place winner of $10,000; and Angelique Temple of Ruther Glen, Virginia, is the third-place $5,000 winner. “It was inspiring to read the nominations celebrating professional drivers’ heroism, dedication, and selfless acts of kindness,” said Adrienne Ingoldt, vice president of brand marketing for Pilot Flying J. “At every turn and with each mile driven, these professional drivers go above and beyond to help people and communities along the way. Thank you, and congratulations to Don, Robert and Angelique on this well-deserved recognition of your contributions and many years of driving.” Don Crouse Grand prize winner Don Crouse has been a professional driver for more than 50 years. He currently drives for Boyd Grain of Washington, Indiana. As a mentor and advocate for the trucking industry, he has helped guide new drivers into careers over the road. For the past 15 years, he has dedicated time to serve as a volunteer with Wreaths Across America, delivering wreaths to veterans’ cemeteries in several states. He and his wife have started Wreaths Across America ceremonies in six locations across southwestern Indiana. “Besides being a great driver for over 50 years, Don has gone above and beyond supporting our nation’s veterans through Wreaths Across America, and it’s awesome to see a company like Pilot recognize him for all his selfless efforts. All of us at Boyd Grain are proud to work with Don,” said Logan Graber, co-owner of Boyd Grain. Robert Palm Robert Palm, a U.S. Army veteran, has been in the trucking industry for more than 40 years. Spurred by a passion for serving fellow drivers and their families, he founded Truckers Final Mile, an organization designed to reunite drivers and their families in times of crisis. In 2015, Palm and his wife created a new program to support children during their first Christmas after losing a truck driver parent on the highway. Angelique Temple With over 20 years behind the wheel, Angelique Temple continues to inspire women in the trucking industry, guide young drivers and dedicate countless hours to helping those in need in her community. Her expertise and commitment to trucking have earned her recognition as a panel member for the Federal Motor Carrier Safety Administration, as well as an induction into the Howes Hall of Fame. In 2023, Temple participated in the Make-A-Wish Mother’s Day Truck Convoy, contributing to the cause of granting more wishes to children with critical illnesses.

Traveling companions: Eva Knelsen and furry friend share the adventures of the road

While working to ensure that loads arrive at their destination safely and promptly, drivers often experience hardships and loneliness. To combat this, some drivers choose to drive as a team, but close quarters for days on end can strain even the best relationship. Solo drivers struggle even more with the mental and physical battle and lack of self-care, often missing essential family moments — which leads to even more feelings of loneliness and isolation. Nowadays, many truckers are adding precious cargo to life both on and off the road. That precious cargo is pets. Case in point: Solo driver Eva “Driverette” Knelsen travels through life with a furry companion — Dixie, a Malachi Chihuahua. Knelsen, who drives for West Coast Transport, says she didn’t plan to take Dixie the first time she saw her. “The reason I chose her was because I always wanted a Malachi … but I never been a fan of Chihuahuas,” she said. “When I first saw her, she was the size of a Chihuahua but had the fur of a Malachi. I decided she would be perfect.” And the perfect match she was. Since that day, at the age of only 8 weeks, Dixie has been by Knelsen’s side. Knelsen says has enjoyed every moment with Dixie, and that the pup constantly reminds her the match was the perfect decision. “Dixie is definitely amazing to be with. She gets me out of the truck to exercise and relax my body after driving for a while,” Knelsen said. “Since being with me, Dixie has made me feel like I’m not alone.” Knelsen and Dixie are also well-known in the show truck circuit, along with Knelsen’s pink and white Kenworth, which is designed to bring awareness to breast cancer prevention and treatment, as well as to honor all cancer survivors. In fact, The Trucker team caught up with the pair just this summer during the 2023 Walcott Truckers Jamboree at the Iowa 80 Truckstop in Walcott, Iowa. Whether hauling freight or attending a show, traveling with a pet brings its own set of considerations. Even though issues don’t happen as often as they did when the pair first hit the road together, there are still times when Knelsen is faced with one when it comes to Dixie. “An issue I face on the road is finding a 24-hour veterinarian clinic,” Knelsen said. “Dixie got a kibble stuck in her throat one time. I had no idea what to do. I was in a strange place and had no idea if there was a veterinarian around. I was on the phone with a friend who suggested either taking the kibble out of her throat or pushing it down. We were able to finally get it down, and she started breathing again. She really freaked me out.” Some pet owners say having a pet is like having a child, in that planning and preparing entertainment is necessary. “I am always prepared for the road when it comes to Dixie,” Knelsen said. “I have a box of dog toys for her to play with in the truck, but she normally doesn’t play with them while I’m driving. I also bring her food and water on the truck.” Some drivers are bonded so closely with their pet they are always together. This is the case with Knelsen and Dixie. “Regardless of if we are in the truck or my car, Dixie is always with me. It is very rare for me to leave her with someone else,” Knelsen said. “When I so have to leave her with someone and I come back to get her, she gives me a side eye like she’s trying to tell me, ‘You left me!’ It is always so funny to see her do that.” Knelsen says Dixie is a fabulous dog with a dramatically funny personality, and there is never a day when the pup doesn’t put a smile on her face. “She definitely has her own personality and is very dramatic,” Knelsen said with a laugh. “At night, when we’re getting ready for bed, she will get in the middle of the bed and lay down. She takes up the whole bed and won’t even move. “She is also a weirdo,” she continued, still laughing. “When she finishes ‘doing her business,’ she will pounce and zoom around you over and over. I’ve had so many good times with Dixie.” While some drivers have multiple pets, other four-legged companions seem to have ‘only child’ syndrome, and adding another pet to the mix is challenging. “We have visited friends and family who have dogs, and Dixie plays with all of them — but she will give me this look like, ‘Don’t you dare get another dog,’ which I’m not,” Knelsen said. “It has been just me and Dixie for so long that I don’t think she will be able to adjust to having to share attention with another dog.” While Knelsen and Dixie may be the perfect traveling companions, there have been a few close calls. “A bad time I’ve had with Dixie was when we were parked at a rest area. I had taken my eyes off Dixie for a split second, and when I turned back around, Dixie was directly by the freeway. I panicked and took off, running towards her, yelling at her,” said Knelsen. Knelsen says even the smallest moments can mean everything. “When we are taking a break from the truck, I let Dixie run around and do her thing. But the moment I say, ‘Hammer down,’ she comes running to the truck in full business mode. It’s so cute to see,” she said. “Another good time is when it snows,” she continued. “Now, Dixie does not like the cold. She does love it when it’s warm out, but the snow hasn’t completely melted; then she loves to go out and play in the snow. When she’s finished, she looks like the Michelin man, just a big fluff cloud!” Knelsen says the opportunity to drive a big pink rig and gain a furry companion wouldn’t have happened if it wasn’t for the transportation company that gave a would-be driver her first chance. She says she’ll never forget the first company she drove a big rig for, Trailwood Transportation — and even more so, their recruiter, Norma Clark. “I owe everything I have in my career to them,” Knelsen said. “They gave me a shot when I didn’t have any experience. I wouldn’t have what I have now if they didn’t take that chance on me.”

TransTech in Gastonia, North Carolina, to host area’s largest truck driving open house

GASTONIA, N.C. — TransTech, North Carolina’s leading truck driver training and transportation solutions company, will be hosting the area’s largest truck driver Open House Saturday, Sept. 30, at their newly expanded Gastonia, North Carolina, campus. “Truck driving is one of the largest occupations in North Carolina and currently employs more than 200,000 drivers,” said Tyrel Sulzer, Co-CEO and COO of TransTech. “The industry is continuing to grow and to help meet the need for both Class A and Class B drivers, we have greatly expanded our training center in Gastonia.” The TransTech Open House will be 11 a.m. to 1 p.m. The event will be held at the Gastonia campus at 3051 Aberdeen Blvd. Trucking recruiters from Schneider, TMC Transportation, Stevens Transport, Covenant Transport, Werner Enterprises and Swift Transportation will be meeting with potential new drivers at the Gastonia CDL training center. The event is open to the public and no prior driving experience is needed. “As a TransTech graduate, I know first-hand how effective the training was,” said Kei Siler, Field Recruiter for Stevens Transport. “Trucking is a tremendous industry, and our first-year drivers can earn up to $70,000 after they complete their CDL training. We are excited to be a part of this weekend’s Open House, and hope to pre-hire several new driver trainees,” he added. Donna Yonish, a recruiter from Schneider, shared, “What we like about TransTech graduates is that they’re well-trained. They go beyond just teaching you how to get a CDL; they are teaching them to be successful.” She added that “we have great opportunities here in North Carolina, including regional, dedicated, over-the-road positions across our divisions.” More than 100 potential students, graduates, their families and industry leaders are expected to attend the event.

Peterbilt, Transition Overwatch work to help military vets transfer skills to diesel tech jobs

DENTON, Texas — Peterbilt and Transition Overwatch this month announced a partnership to help transitioning military veterans leverage transferable skills into service technician careers within the Peterbilt dealer network. Transition Overwatch, a veteran-owned company founded in 2018, identifies high-potential veterans who are transitioning into the civilian workforce and serves as an intermediary between the veteran, special government programs, the Peterbilt Technician Institute (PTI) and Peterbilt dealers. The program is designed to facilitate their placement in service technician careers at Peterbilt dealers across the U.S. Transition Overwatch is supported by two government programs — SkillBridge and the Registered Apprenticeship Program (RAP). SkillBridge provides an opportunity for active-duty military service members to participate in industry training programs while continuing to earn pay and benefits. The RAP allows service members to develop skills and required competencies desired in the civilian workforce and offers them a path to employment through training. “Peterbilt’s partnership with Transition Overwatch helps us assist dealers in filling open service technician positions while also supporting veterans as they re-enter the workforce and search for rewarding career opportunities,” said Jason Skoog, general manager for Peterbilt and vice president of PACCAR. “Peterbilt has over 425 dealer locations in North America, and many are actively hiring service professionals. They offer competitive pay, flexible shifts, and convenient work locations.” As part of the program announcement on Sept. 20, Peterbilt honored the program’s first graduate, Cody Andrews. Andrews is a Marine Corps veteran who put in 20 years of service before exiting the military as a motor transport maintenance chief. He graduated from PTI’s Lisle, Illinois, campus at the end of June and has accepted a service technician position with TLG Peterbilt in Raleigh, North Carolina. “As I began my transition from the military, I wanted to find a career that I would enjoy, and that kept me close to my family. I have loved Peterbilt trucks since I first saw my grandfather’s Model 379, so I did my research on Peterbilt,” Andrews said. “I appreciated TLG Peterbilt’s approach to family, veterans, and customers and felt that it would be the perfect fit for me,” he continued. “I am excited to secure my dream job working on Peterbilts and grateful to Peterbilt and TLG for this fantastic career opportunity.”

Your state needs current medical cert; why?

In the old days, many facets of trucking were more difficult than they are today. One thing to which this maxim does not apply is DOT (Department of Transportation) medical certificates. In those fabled “good old days,” drivers were required to carry DOT medical cards and carriers were required to verify that drivers had them. Back then, obtaining a medical certification was fairly easy. If a driver failed a DOT physical, he or she could simply go down the street to the next clinic and try again. If the DOT physical couldn’t be passed anywhere, certificates could easily be altered by using a bottle of White-Out to change the expiration date on the old one and then making a photocopy to hide the evidence. If that failed, outright forgeries could be made by anyone who could obtain a blank form. Roadside inspectors had limited resources to check the authenticity of a medical card and were often satisfied if the driver had one at all. All of that changed in 2012 when the Federal Motor Carrier Safety Administration (FMCSA) began requiring each state’s driver’s licensing agency to keep copies of medical certification cards — and to use the information to suspend the CDLs of drivers who didn’t have a current one. The status of the driver’s medical certification became a part of the state’s Motor Vehicle Report. In some states, a comment is entered that a valid certification is on file, along with the expiration date. In others, the complete medical exam is provided. Each state enters the driver’s medical status into the CDL License Information System Motor Vehicle Record (CDLIS MVR) that both carriers and law enforcement personnel can access. The lesson for every CDL holder is that your license will be suspended if your state doesn’t have a current medical card on file — and it’s your responsibility to see that they do. If you fail to do so, your CDL could be suspended or downgraded to a non-CDL operator’s license. Too often, drivers aren’t aware that their medical certification is expiring until it’s too late. In other cases, the driver might be out of trucking but holding on to a CDL to keep open the option of returning to driving. That’s what happened to Nathan Riley of Texas. “My CDL was downgraded over a year ago to a class C license, and I had no idea until recently when I went to renew it,” he told The Trucker. “Apparently, once a DOT medical card expires, CDL holders have a 60-day window to renew the DOT card or change the status of their license to ‘maintaining.’” In Riley’s case, he had moved to a new address and never received the notice sent by the Texas Department of Public Safety, the licensing agency for the state. When he went to renew his CDL, he was informed that he was no longer a CDL holder. It’s unclear whether Riley can have his CDL reinstated with a current medical certification or if he will need to retest to get his CDL back. Unfortunately, many drivers on the road only receive mail sporadically, if at all. Drivers who fully complied with DOT exam requirements, passed their physicals and obtained a new medical certification can still have their CDL suspended if they don’t ensure their home state receives a copy. In some states, the medical facility where the physical exam took place may forward a copy to the state licensing agency. Some carriers also submit copies in an attempt to help their drivers stay current. The regulations, however, clearly state that it’s the driver’s responsibility to make sure it happens. The process for submitting medical certifications to the state agencies varies by state. The FMCSA publishes a list that provides the process for each state, including whether they will accept copies that are faxed or emailed and what file types they will accept. It can be found here. Further, the regulations require the driver to self-certify in one of four “operation categories.” This is also done through your state’s licensing agency. The four categories are interstate non-excepted, interstate excepted, intrastate non-excepted and intrastate excepted. Most over-the-road drivers will certify in the “interstate non-excepted” category, meaning you drive in multiple states and must follow the DOT medical card requirements. If all your miles are within the borders of one state, “intrastate non-excepted” means you are required to follow the medical requirements of your state, which may be different than federal requirements. The “excepted” categories can vary by state and generally mean you are not required to provide copies of your medical card. Some states allow you to specify a “maintenance” category that lets you keep your CDL without medical certification, but only if you aren’t using the license to drive commercially. Some states allow limited use of your CDL without a physical exam for tasks such as operation of a church bus or a truck used for agricultural purposes. It’s important that every driver understands the requirements of the state that issued the CDL. Federal regulations require that each driver submit a new medical certification to the licensing agency before the old one expires. When it comes to medical certification, it’s much better to be proactive, even if it means duplication of efforts. It can’t hurt if you and your doctor’s office both submit a medical certification to your state, or even if your carrier sends one, too. When nobody sends one, you are in danger of losing your CDL, either temporarily or permanently. Current rules at the FMCSA make medical certification a requirement of holding a CDL. If you are pulled over and your CDL isn’t valid, you may not be able to fix the problem in time to continue with that load. Make sure you know your state’s procedure and that your most current medical certification is on file.

Safety Series: Be prepared to encounter a variety of weather and road conditions this fall

October is a month of transition. In southern areas of the U.S., it’s almost a continuation of the summer, with balmy temperatures and plenty of green foliage still visible. Farther north, the leaves have already turned and temperatures have dropped, sometimes to freezing or below. At higher altitudes, some days look a lot like winter. Experienced drivers know this is a time to be prepared for anything weather-wise. It’s a good idea to prepare yourself and your truck now for the severe weather to come. Make sure you carry fuel additive along, for two important reasons. As winter approaches, truck stops start selling diesel fuel that is treated for cold weather, but vendors in different parts of the country may stock winter fuels at different times. It’s possible to fill up with fuel that isn’t treated and then drive into a colder part of the country where treated fuel is needed. Ask the vendor where you buy fuel if it’s been treated. If not, adding a gallon of quality fuel treatment additive is a good idea. The second reason to carry fuel treatment is for emergency use. The paraffin in diesel fuel can settle at colder temperatures, especially if the truck isn’t running for long periods. If that happens, fuel filters can clog quickly, shutting down your truck. When this happens, it’ll take a new fuel filter and anti-icing fuel additive to get running again. Quality products, such as Howes Diesel Defender or Power Service Fuel Supplement, can quickly dissolve gelled fuel and remove water from tanks and lines. About those fuel filters … every driver should carry filters and know how to change them. Some drivers assume checking and changing filters is the mechanic’s job and that drivers shouldn’t be responsible for maintenance. They’re missing the point. A clogged filter leaves you stranded until help arrives. When the weather is severe, service companies are at their busiest, and you may wait for hours for a service call in a truck that won’t run or produce heat. Washer fluid is another important item to carry in winter. Road spray can contain pollutants from the road surface, in addition to de-icing chemicals used on the highway. As droplets dry on your truck’s heated windshield and mirrors, they leave behind a film that cuts visibility. A quality windshield washing fluid cuts through the film. A spray bottle in the cab works well for cleaning mirrors when the truck is parked; a small squeegee makes cleaning mirrors a quick spay and swipe. Clothing is another consideration for drivers when the weather cools. A good jacket, hat, gloves and warm footwear should be in every truck. When breakdowns occur, you may be out of the cab for extended periods, exposed to the cold. Be prepared. Driving during transitional periods of the year can be treacherous because conditions can change so rapidly. Temperatures drop when the sun goes down, turning wet roads into icy skid pads. While the warm ground under the road can keep ice from forming on the surface, bridges and overpasses can freeze. When encountering an area you suspect is icy, it’s best to make any maneuvers you need to before you actually hit the surface. If you need to slow down, use your brakes and/or downshift before you hit the icy patch. Once you’re on the ice, any move you make could result in loss of control, including a jackknife. The best thing is to do nothing — don’t accelerate, brake or move the steering wheel — until you’re safely across the ice and traction is resumed. If your truck is equipped with an auto-shift transmission, you might need to select a gear to hold the transmission in while you cross a slippery area so that it doesn’t automatically downshift at the worst possible moment. In winter months, some western states require that you carry enough snow chains to equip your vehicle, even if you never use them. You may never need those chains, but a Department of Transportation (DOT) inspector may look for them — and you could be fined for not having them. In Colorado, for example, the fine is $50 for not having chains and $500, plus an administrative surcharge, if you don’t use them when required. If you fail to use chains and end up blocking the highway, the fine is $1,000. It’s always a good idea to keep an eye on the weather, but in winter it’s crucial. Every trip plan should include a review of the most recent weather reports. If inclement weather is expected, build extra time into the trip to allow for slower driving speeds and traffic delays caused by accidents or other weather-related occurrences. Whenever rain is expected and the temperature is dropping, expect to encounter freezing rain. Ice can build up on road surfaces almost imperceptibly until a wet road becomes a sheet of ice. Watch for ice buildup on mirror brackets, antennas and other vehicle parts. Even if you can’t see ice, there are a couple of tricks you can use to confirm its presence. Watch for unusual movement of antennas, whether yours or those on another vehicle. Normally, antennas are pushed back in the windstream, but when ice builds up on them, the aerodynamics are changed. If you see antennas moving from side to side or in a circular motion, it’s a sign that ice is accumulating on them. It can be difficult to tell if a road is wet or ice-covered, since they can appear the same. A sure way to tell is to watch for road spray from the wheels of passing vehicles, especially trucks. If there’s no spray, the water on the road surface is frozen. Finally, always adjust your speed to weather conditions. When visibility or traction, or both are impacted, slow down. Consider altering your schedule so that you are resting when the weather is at its worst and driving when roads are cleared. When roads are too icy to drive on, the best policy is to find a safe parking place and wait it out. Getting home safely is worth more than any load.

Going down? Analysts debate how long freight rates will remain low

Those who were hoping that freight rates might begin to rebound in August were disappointed — and the disappointment is likely to continue for a few more months. Average dry van spot rates increased slightly in August, up just 0.7% from July numbers, according to DAT Trendlines. Compared with August of 2022, however, dry van rates fell a more dramatic 17.7%. The number of available trucks has continued to grow while the number of loads has not, resulting in a decline of 19.9% in DAT’s load-to-truck ratio. More trucks competing for fewer loads drives rates downward. The average spot rate for dry van was $2.08 per mile in August, according to DAT. On the temperature-controlled side, rates increased 2.6% from July but were down 13.9% from August 2022, as the load-to-truck ratio dropped by 37.8%. Spot rates averaged $2.50 for refrigerated trailers in August. The flatbed load-to-truck ratio was even worse, declining by 57.2% compared with August 2022. Flatbed spot rates fell 1.1% from July rates and 17.6% from August 2022 rates. The average spot rate for flatbed freight in August was $2.50, according to DAT. Fuel costs rose by 12.6% during August but are still 12.8% lower than in August 2022. Loads posted on the Truckstop.com board in August followed a similar trajectory, as reported by FTR Transportation Intelligence. The board reported some rate increases due to the Labor Day holiday but reported that average rates were still 21% lower than the five-year average for that holiday week. According to the Motive Monthly Economic Report, key metrics in retail visits improved in August. Motive’s data points differ from other analysts in that its data is compiled using GPS information collected from trucks that utilize their equipment, counting actual truck visits to retailers and other statistically valuable locations. Motive reported that retail visits were higher in August compared with August 2022, a good sign that the economy is beginning to show signs of growth. At the same time, the number of new carrier registrations with the Federal Motor Carrier Safety Administration grew in August, while carrier exits declined sharply. This means more trucks are engaging in the hunt for freight, helping keep rates low. The Motive report also indicates that rising diesel prices and increasing costs for credit will add difficulty for smaller trucking operations. The report states that Motive expects the overall contraction (the removal of trucks from the marketplace) to continue into early 2024, and truck owners are advised to prioritize operational efficiency. Conserving cash is the best defense a small business has against difficult business periods. “Destocking” is a work that has been frequently used during the freight downturn. Simply put, it means retail establishments and manufacturers have been ordering less product to restock their shelves in response to slowed sales. By measuring the number of truck visits to distribution centers for the top 50 retailers, Motive can create its “Big Box Retail Index.” The index for August didn’t quite make it to July levels, primarily because of the July 4 holiday; however, the index rose 8.1% from the June level. Motive sees the increasing number of visits as a sign that retailer inventories are “normalizing.” Orders slowed while they were reducing their stock of product, but they are now ordering enough to maintain the lower inventory numbers. At a recent industry conference hosted by ACT Research, the firm’s vice president and senior analyst Tim Denoyer claimed that the freight market is “getting close to finding supply and demand balance.” In the trucking industry, “supply” indicates the availability of trucks and “demand” is the number of loads available to fill them. Denoyer predicted that freight rates will begin rising in the fourth quarter of 2023, which begins the date of this issue of The Trucker. If this happens, it will be welcome news to the thousands upon thousands of small trucking companies that are currently competing for freight. The industry could receive another boost if efforts by the Federal Reserve to curtail inflation are successful in reducing inflation without stifling production. In the meantime, a recent study released by ATRI (the American Trucking Research Institute) pegged the cost of operating a truck at $2.25 per mile, a figure that’s higher than many spot loads are currently paying. Successful truck and small fleet owners will pay close attention to the rates they accept, planning ahead for the next load or two as well. It pays to avoid taking loads into regions where outbound rates are hard to come by and priced on the low end of the spectrum when found. Some truck owners may have to adjust their home time expectations in order to take advantage of higher freight rates. The upcoming holidays can present another opportunity for good rates as many drivers shut down for days during holiday weeks, resulting in fewer trucks on the road and rates that may be temporarily higher. If there’s any good news, it’s that the recession that many economists expected has fizzled and may not happen at all. The tricky part will be staying above water on business expenses until freight rates begin climbing again.

Peter Perez drives away as winner of Landstar truck giveaway

JACKSONVILLE, Fla. — Owner-operator Peter Perez of Houston won a 2024 Freightliner Cascadia during Landstar System’s 2023 Deliver to Win Truck Giveaway. The giveaway was held Aug. 29 in Reno, Nevada. Perez was one of five finalists randomly selected from the contest’s pool of eligible business capacity owners (BCOs), the term for independent owner-operators who lease with Landstar. The truck giveaway is the highlight of Landstar’s BCO Appreciation Days, a two-day event held each year to thank Landstar’s owner-operators for their commitment to safety and customer service. “The funny part is that I wasn’t going to come to the event. I was stressed. I’ve had my truck in the shop, and I thought, ‘I’ve got to work,’” Perez said. “And then it started clicking that this is when Landstar gives away a truck every year. With the way that God moves things around, I’m just happy and thankful.” Twice a year, Landstar buys and gives away a brand-new truck to the company’s eligible leased owner-operators. The Aug. 29 event was the second of 2023 and marked the company’s 48th truck giveaway. “Landstar’s safety-first culture is upheld by its independent owner-operators, and we’re thankful for that continual commitment,” said Jim Gattoni, president and CEO of Landstar. “We’re proud to acknowledge and celebrate our BCOs for their excellent customer service.” Eligible Landstar BCOs automatically earn entries to the Deliver to Win Truck Giveaway throughout the year by delivering loads safely during the giveaway period. They can earn more entries for the giveaway by attending safety meetings and participating in Landstar’s monthly Safety Thursday Conference Call. After the entry period closes, all entries are pooled, and a computerized random number generator selects finalists. Finalists must be present at the giveaway to win. In July, Landstar Million Mile Safe Driver and Roadstar honoree Willie Mixon of Quitman, Mississippi, won the company’s first giveaway for 2023.

AutoZone hauler earns CVSA’s 2023 driver excellence award

WASHINGTON — Henry “Wayne” Hayes, a professional driver for AutoZone, has been named the winner of the 2023 International Driver Excellence Award, presented by the Commercial Vehicle Safety Alliance (CVSA). During nearly four decades of driving, Hayes has achieved 4.1 million safe miles. Hayes is an AutoZone regional driver who carefully navigates tight loading docks and parking lots in business districts to safely deliver auto parts to company stores. He drives, on average, hundreds of miles per day — thousands of miles a week — making deliveries in the southeast region. Hayes has made thousands of store deliveries without ever having a preventable collision, a safety violation or even a speeding ticket. “It is such an honor to receive CVSA’s International Driver Excellence Award,” Hayes said. “I realize there are many deserving drivers out there with great career records — drivers who prove their excellence in safety each and every day out on the road. I was honored to be a nominee and truly overwhelmed to be the recipient of this year’s award. “This means so much to me and my family,” he continued. “What an honor it is, and I am truly grateful and humbled for this opportunity.” Hayes began his career 38 years ago when he went to work for Turner Dairy Co., where he hauled milk and ice cream, receiving the driving handle, “Milkman.” Ten years later, in 1994, Hayes joined AutoZone, where he has been ever since, achieving more than 3 million safe-driving miles hauling auto parts to stores. “On behalf of the Alliance, I’d like to congratulate Wayne for his outstanding and impressive safety record,” said CVSA President Maj. Chris Nordloh of the Texas Department of Public Safety. “This award, CVSA’s only driver-excellence award, is our way of acknowledging the crucial role drivers play in keeping our roadways safe. CVSA bestows its prestigious International Driver Excellence Award to one exceptional commercial motor vehicle driver each year. Wayne not only met, but far exceeded, the award’s difficult and exclusive criteria.” CVSA’s International Driver Excellence Award isn’t the only award Hayes has received during his professional driving career. In 2021, he was nominated and inducted into the Driver Hall of Fame, AutoZone’s first-ever driver to be honored by the National Private Truck Council. In 2020, he was the first AutoZone truck driver to log more than 3 million safe miles, and in 2021, Hayes received AutoZone’s Driver of the Year Award. He has also received numerous Extra Miler Awards for going above and beyond routine tasks, and he has a perfect attendance record for the 29 years he has been with AutoZone. “Safety is very important to me,” Hayes said. “I try to always keep safety at the top of every action I take as a driver. I drive expecting the unexpected. I always anticipate what the motoring public will do when I pass alongside them or meet them in a parking lot. It’s not easy, but you have to look out for yourself and those around you.” When asked what he enjoys most about his profession, Hayes said he enjoys traveling and meeting new people. “I like interactions with new and fellow AutoZoners that I meet and work with in our stores,” he said. “I also like the close-knit, family-oriented relationships with my co-drivers that have been built throughout the years.” Hayes was nominated for the IDEA award by Stephania Williams, transportation operations manager for AutoZone Distribution Center. “Wayne is a defensive driver, and he keeps his head on a swivel,” Williams said. “He drives anticipating what the other drivers might do and says that when he sees all the kiddos when he’s driving on the highways, it makes him stop and think about safety first. “Wayne comes to work every day with a great attitude and his mind set on safety,” she continued. Hayes is appreciative of the support he has received from AutoZone during his career. “My AutoZone team has helped me along the way to keep safety at the forefront,” he said. “AutoZone has provided safe equipment to drive; tools, such as site surveys and store directions; safety topics and reminders for drivers; and safe co-drivers. All of this helps me put safety first when I’m out on the road.” Hayes has numerous safety tips for his fellow drivers: “Always do a good inspection before you leave,” he said. “Be prepared, know your route and what to except, and watch out for yourself and others.” Like many professional commercial drivers, Hayes’ successful career would not have been possible without the support of his loved ones at home. “I would like to thank and acknowledge my wife, Tammy,” he said. “She has been my biggest supporter. If you are a driver, you are going to spend time away from home, which is the unfortunate part of this career. “Tammy has always kept our home life working while I was out on the road,” he continued. “That isn’t an easy task. There are lots of responsibilities — raising kids, running the family business, keeping the home. But she has held it together all these years, and I am very fortunate to have her and a loving family supporting me.” In addition to his trucking career, Hayes and his wife own and operate a produce market, and it’s a family affair. His daughter, Ginger, works at the store and his son, John Henry, is a driver for the company. In addition, the Hayes family donates food to their local community food bank, and Hayes volunteers at his church, where he takes care of the church cemetery. During his time off, Hayes says he enjoys spending quality time with his family and other loved ones, fishing with his grandkids, and helping at his family-owned and operated produce market. “That is what I look forward to when I come home — family,” he said. Hayes will attend the CVSA Annual Conference and Exhibition in Grapevine, Texas, in September to receive $5,000 and a crystal trophy at the awards luncheon. The 2023 International Driver Excellence Award was sponsored by PrePass Safety Alliance. Nominations for the 2024 award will open in spring 2024.

Help Wanted: Demand for diesel techs remains high even as engines evolve

As motor carriers continue to seek and retain qualified drivers, there is another personnel shortage impacting their ability to keep trucks on the road — diesel mechanics. High school programs across the country are geared toward preparing students for four-year colleges and universities. But as college costs soar and student debt has become a political issue, more students are looking at training for trades, particularly the ones touted as “recession-proof.” The role of diesel technician and mechanic is one of those trades. Even so, the number of new diesel technicians has failed to keep pace with industry needs. “College is not for everyone,” said Lucas Subler, president of Ohio-based Classic Carriers. “I believe that narrative is starting to gain some traction in many areas of the country.” Subler notes that the cost of college has deterred many high school students from looking at traditional higher education. The trades, including diesel mechanics, are an attractive alternative. “The lure of getting kids into trades early on in life and making a great living is starting to resonate,” he said. Of course, preparation for a trade, like preparation for college, is something that begins in high school. Subler lauds schools that are presenting trades programs through creative partnerships. “Our high school runs an apprenticeship through its Future Farmers of America (FFA) program,” Subler said. “The FFA finds the kids that are interested in a wide variety of trades and places them with businesses in our area looking for labor.” This “Capstone” program allows high school students to attend school part time and work part time in their chosen trade. The number of hours a student is allowed to leave school to work is determined by the student’s grade point average; this information is provided to the student’s work supervisor. Love’s Travel Stops has presented another alternative to those wishing to become diesel technicians. Love’s recently celebrated the 300th graduate of its in-house training program, Love’s Truck Care Academy, a partnership with Speedco. The program, launched in April 2022, combines classroom instruction with hands-on experience in seven heavy-duty truck systems. Love’s program is the only accelerated diesel technician training program of its kind for beginners. Keven Avalos, a graduate of the Love’s program, described what lured him to the diesel trade. “My plan right after high school was going to a technical institute — a trade school for all types of mechanical classes,” Avalos said. Unfortunately, the cost of trade school, much less college, was beyond what his family’s income could handle. Avalos’ sister, a Love’s employee, suggested he check into the program. “(The Love’s program) helped me so much,” Avalos said. “When I went to the academy, I was leaving my family for the first time, and I was really motivated to catch on quickly. Knowing that going to school six days a week would make for a short process, I had to get on my horse and go, go, go. I learned so much.” Avalos admits he has a long way to go but says the program has taught him to be a better mechanic. Along with diesel mechanics, the need for technicians to maintain battery-powered vehicles is increasing as the electric vehicle (EV) segment of the trucking industry slowly grows. Community college programs, including several in California’s San Bernardino County, have pioneered programs to introduce would-be diesel mechanics to a whole new aspect of the trucking business. San Bernardino Valley College launched its EV technician training program, funded by Volvo LIGHTS through California Climate Investments in 2020. The COVID-19 pandemic truncated the original course schedule, but when the program reopened its doors, more students joined, bringing the program’s total enrollment to 26. The program can lead to a certificate or an associate degree for students who want to pursue college. Kenny Melanchon, faculty chair of the college’s heavy- and medium-duty trucks technology program, notes that EVs’ share of the heavy-duty vehicle market is growing. “They’re saying by 2026, all diesel buses will be gone,” he said. “They’re almost all gone now.” The alternatives will be engines powered by compressed natural gas or electricity, and trained technicians will be needed to maintain both. For the time being, however, most long-haul trucks are powered by diesel engines. No downturn is expected in the near future, and the need for diesel technicians will continue to grow. With numerous initiatives launched to bring new truck drivers into the industry, it’s only natural that the ratio of technicians to drivers will have to keep pace. That means new jobs and new opportunities in various areas of the trucking industry. Subler firmly believes the need for additional diesel technicians will continue, and as technology evolves, so will the role. “The diesel tech trade has evolved immensely over the past 30 years, and I believe it will continue to do so,” he said. “Thirty years ago, a good tech would listen to an engine and diagnose what they thought was making the noise. Today, they plug (the truck) into their laptop for a diagnosis.” This means education and training will become more important to the mechanic profession. “Our next generation of techs must be as good — or better — with a computer as they are with a 9/16th wrench,” Subler said. “I believe this shift to a more technological role has helped gain interest in our industry as it is not the ‘dirty old mechanic’ trade anymore.” This article originally appeared in the September/October 2023 edition of Truckload Authority, the official publication of the Truckload Carriers Association.

FMCSA’s ‘adverse conditions’ rule can be a valuable tool if used correctly

Everything’s going great — you’re even ahead of schedule, cruising along in moderate traffic, enjoying the day. Then it happens. Brake lights ahead indicate stopped traffic … and there it is: a highway clusterfuddle in the middle of nowhere. So, there you sit, creeping inch by inch toward your destination instead of cruising along on the open road. By the time you finally get through all the traffic and spot the two smashed-up four-wheelers that caused the whole mess, sitting on the shoulder of the highway, your schedule is shot. You no longer have enough hours to legally and safely complete the trip because of hours-of-service rules. Or do you? Thanks to a little-understood provision in the Federal Motor Carrier Safety Regulations (better known as the FMCSRs), you just might have up to two extra hours of driving. Your 14-hour drive/work period can also be extended by up to two hours. Unfortunately, some drivers don’t understand this rule and avoid using it to stay away from logging violations. At the other extreme are drivers who use the provision often but use it incorrectly, inviting problems later when logs are audited. A third group understands and uses the provision but isn’t clear on how to record it. According to the Federal Motor Carrier Safety Administration, adverse driving conditions are defined as “snow, ice, sleet, fog, or other adverse weather conditions or unusual road or traffic conditions that were not known, or could not have reasonably been known, to a driver immediately prior to beginning the duty day, or immediately before beginning driving after a qualifying rest break or sleeper berth period, or to a motor carrier immediately prior to dispatching the driver.” Notice the “unusual road or traffic conditions” part of that rule. Before claiming the extra driving and on-duty time, the first question a driver should ask is whether the condition was (or could have been) known before the driving day began. Weather, for example, is predicted almost constantly by government agencies and reported frequently by media outlets. If heavy snow was predicted for your route yesterday, you won’t be able to claim extra time for the adverse conditions you faced. The standard is “could not have reasonably been known,” so claiming you didn’t hear a weather report won’t work as an excuse. The information was available, if you had looked for it. On the other hand, if the weather report had called for rain, but the temperature dropped lower than expected and the rain turned into a surprise snowstorm, that’s a legitimate use of the exemption. Another example is traffic congestion. If your trip takes you along I- 80/94 south of Chicago and into northwest Indiana at 5:30 in the afternoon, you won’t be able to claim that traffic congestion was a surprise. Every driver knows to expect heavy traffic during rush hour in a metro area. On the other hand, a backup caused by an accident on I-80 in rural Iowa isn’t as predictable and could be used for the exemption. Things you definitely can’t use to extend driving and working hours are events like delays in loading or unloading, breakdowns, personal illness, etc. As any professional driver knows, traffic backups can occur anywhere, and for a variety of reasons. Vehicle collisions are often the cause, as is construction, nature events such as rock or mudslides, trees falling into the roadway, stoppages for presidential motorcades and a host of others. As long as you could not have known before your trip or your latest driving period, began, you can claim the extra time. Another caveat of the exemption is that, in order to claim the extra time, you be able to prove you would have been able to finish your trip within the regulated hours had the adverse condition not occurred. If it’s Wednesday and your delivery is scheduled for Friday, you can’t drive extra time due to adverse conditions. It only applies if you can reach your delivery without another rest break. Something to remember about using the adverse driving conditions exemption is that the reason claimed for driving the extra hours can — and will — be checked. Law enforcement personnel usually have computers that are connected to state offices, or at least radio contact with people who have access. Your claim of a huge traffic jam at mile marker 162 caused by loose cows in the roadway can be checked, and you can receive a citation if it can’t be shown as legitimate. You can argue, of course, but a day in the courtroom, even if you win your case, can still cost you a day’s pay plus travel and potential lodging expenses. You’ll want to save all the evidence you can about your reason for claiming the exemption. Carriers often use outside services to check electronic log data and alert their safety department or other designated staff when carrier-specified events occur. For example, if you work for a large carrier that had 50 trucks travel the same stretch of highway that day and you’re the only one who claimed the hours-of-service exemption because of a traffic backup (or a tornado, or a blizzard), your version of events could be questioned. Again, the answer is to document the event as best you can. You can use the internet to search for and save stories about the event. Weather events are often newsworthy, especially if they are severe. A screenshot of a page from the state’s department of transportation website reporting unexpected events could be helpful. Photos from your phone, in certain conditions, may be enough, especially if you can get mile marker signs or other location information in the picture. You don’t need to spend hours building a case, but it doesn’t hurt to save evidence to back up your claim of adverse driving conditions. Finally, remember that the additional hours you claim will still count against your seven- or eight-day totals. You could run out of available hours sooner than expected. The exception to the hours of service for adverse driving conditions is a great tool that can save the day when on-time delivery is at stake, but it must be used correctly to avoid violations of the regulations and, in some cases, carrier policies. For drivers who know how to use the rule and document the exceptions, it can be a great tool in the professional driver’s toolbox.

What do AI, traffic cameras and privacy have to do with trucking?

So, an AI program, a traffic camera and a truck driver walk into a bar…. Ok, so maybe I don’t know a joke about these things. However, I do know that they are more closely related than most folks realize. How is that? Well, I am glad you asked. As we all know, Artificial Intelligence (AI) is the new hot topic in the media. Everyone is trying to get a handle on what it can do, how it will be used and whether it will take our jobs. In addition, there are concerns by many that AI will rise up and overthrow us. OK, maybe just me — but let’s be honest: I have seen the Terminator and Matrix movies, and I know how this story could end. All joking aside, AI is a fantastic tool that can accomplish things in a second that would take humans days or weeks or years to complete. It can compile data, draft articles, create artwork and assist police with enforcement of traffic laws. The last part of that sentence is what should grab your attention. In fact, I should probably clarify that this is already happening. If you don’t believe me, read on. The first example of AI use in traffic citations can be found in the great state of North Carolina. In NC, the highway patrol is using AI equipment to crack down on distracted truck drivers. Here is how it works: A company called Acucensus makes equipment that has been installed along Interstate 40. The equipment looks like it could be part of a construction project — but it has four cameras that take photos of each passing truck, its license plate and an image (looking down through the windshield) of whatever the driver is doing at the time. Here is where it gets interesting. Rather than having humans look at each image to determine if the driver is talking on the phone, not wearing a seat belt or any other violation, an AI program is used to review all this information in a fraction of the time. If the AI determines the driver is distracted or not wearing a seat belt, it will relay a series of images to law enforcement, which is parked just up the road, so the driver can be pulled over. There are no way humans could review and respond in this short of a time frame. The good folks in New York have taken the use of AI up a notch. The story goes like this. In March of 2022, the Westchester County Police Department arrested David Zayas while he was driving a gray Chevrolet, which was unremarkable, as was his speed. The reason for the stop is this: A new AI tool identified Zayas as a possible criminal. Specifically, the routes he drove were the same as those often used by drug traffickers. How in the world did they know Mr. Zayas’ traffic pattern? The answer is simple: AI. Using AI, authorities were able to search through 1.6 billion license plate records that had been gathered across the state over the previous two years. Based on this information, the AI determined that Zayas’ travel pattern mimicked that of a drug trafficker. In its filing, the department of justice noted that Zayas made nine trips from Massachusetts to parts of New York on routes known to be used by drug traffickers. Based on this information, Zayas was pulled over, his car was searched — and 112 grams of crack cocaine, a semiautomatic pistol and $34,000 in cash were found. A year later, Zayas pled guilty to a drug trafficking charge. It is obvious that the AI program works and will likely continue to be relied upon by police. Now, for full disclosure, automatic license plate recognition (ALPR) has been around for a hot minute and is used to search for plates associated with specific crimes. It is the “growth” of AI that causes concern. In the Zayas case, AI was able to use images gathered over a two-year period from 480 cameras in Westchester County alone to examine driving patterns and determine that he was a potential criminal. Of course, I suspect the use of AI surveillance in cases like this will trigger constitutional issues that will be litigated in the courts. In fact, Zayas’ lawyer, Ben Gold, contested the AI-gathered evidence against his client. To Gold the search of every car caught on camera is “the specter of modern surveillance that the Fourth Amendment must guard against.” Gold also said, “This is the systematic development and deployment of a vast surveillance network that invades society’s reasonable expectation of privacy.” While this case deals with the driver of a personal vehicle, the question must be asked: Could this technology be used against commercial drivers? If so, would it be a violation of a driver’s reasonable expectation of privacy? The answers are of course and maybe. The courts have long held that because the trucking industry is heavily regulated, truck drivers have a lower expectation of privacy than others. The reasoning goes like this: Because the industry is so heavily regulated and the purpose of the regulations is to protect the health, safety and welfare of the public, devices like ELDs, which can monitor a driver’s location, do not violate a driver’s right to privacy. ELDs are necessary to accomplish the overarching goal of making the roads safe. The same argument can be made for the use of AI in this scenario. The only way we will know if this type of technology is constitutional is for the issue to be brought before the courts, something I suspect will be occurring soon. So, with that in mind, stay tuned. This could have far-reaching impacts on our industry. Brad Klepper is president of Interstate Trucker Ltd. and is also president of Driver’s Legal Plan, which allows member drivers access to services at discounted rates. For more information, contact him at 800-333-DRIVE (3748) or interstatetrucker.com and driverslegalplan.com.

Trucking offers perfect career for driver Emily Plummer

Drivers often share how the trucking industry has changed their lives and provided career opportunities beyond hauling freight. This is certainly the case for Emily Plummer, a driver for Springfield, Missouri-based Prime Inc. Born and raised in a small Arkansas town, Plummer says she always knew small-town life was not for her. In high school, she participated in JROTC and hoped to enlist in the military after graduation, believing this to be her only ticket out of town. When high-school graduation came, Plummer found herself facing a roadblock in the form of parental consent. “(My mom told me, ‘If you want to go in the military, you will have to wait until you turn 18,’” she said. Well, 18 came and went, but by then, Plummer was working in a factory and making decent money. However, she was not content. “I didn’t want that. I didn’t want to be in a small town all my life,” she said. “There had to be more out there, I just knew it.” A year or so later, Plummer moved to Texas with her father, again finding herself in a small town. That’s where a life-changing experience literally parked itself next to her. She recalls a trucker pulling up next to her and her father’s vehicle to park — and was instantly hooked on trucks. She immediately asked the truck’s owner if she could take a look inside. “From that moment on, I knew what I wanted to do. I wanted to be a truck driver,” she told The Trucker. As if it was written in the stars, soon afterward she saw an advertisement from a recruiter who was looking for truck drivers for five different carriers. “I did the application, and four companies told me no. There weren’t many female drivers. If there were, they were with their husbands,” she said. “Thinking back, I could’ve gotten a no because I was a woman, but I can’t verify that.” Losing hope, Plummer says felt she was back at square one. She was 20 years old, with no idea what she wanted to do with her life. But then, the fifth company, Prime Inc., called and advised her to get her CDL. Plummer set out to do just that. She recalls her dad helping her train for pre-trip inspections using his old Cadillac. “It helped me get an idea of what I was going to do,” she said. Once Plummer had her CDL in hand, she said, Prime sent her a bus ticket to Springfield, Missouri, to go through the carrier’s driver training program. The rest, as they say, is history. June 18 marked her 28th anniversary as a driver for Prime. One thing that has stuck with Plummer since childhood is that it’s important to find a way to give back. “My mom instilled in us to give back,” she said. “The military was something I could do to give back to the country. I realized that driving a truck is another way to give back.” In addition to “giving back” as a vital part of the nation’s supply chain, Plummer gives back to their community. She and her husband sponsor her alma mater’s football team by providing food and refreshments for the players during the games. “I had one of the young men ask me, ‘Why did you come back to make sure we were fed at football games?’” she said. “I always tell them that I didn’t have that when I was growing up. It’s always good to return to your community. As long as you have touched one person, that’s all that matters. That’s it.” The young men now call Plummer “Aunt Emily,” she said with a smile. When the COVID-19 pandemic hit in 2020, many businesses either shut down or arranged for employees to work remotely. This was not an option for trucking. As drivers continued to deliver food, merchandise, medical supplies and other necessities, a nation that had long scorned truckers suddenly saw the light. Truckers became celebrities, greeted with cheers, thank-you signs, and food for the road. “My husband and I knew this career came with being unappreciated, but we still wanted to do it. When COVID first hit, we knew that America needed us, so we couldn’t think about ourselves,” Plummer said. “I think the general public realized how important we are to them. We felt appreciated. We enjoyed all of the thank-yous we received on the road.” Unfortunately, the public’s celebration of truckers was short-lived. “Once COVID became unimportant to the public, things returned to what they were,” Plummer said. “They don’t understand the sacrifice that comes with being a trucker. We drive for five months at a time and see so many things that range from one extreme to another. They don’t see us missing the sporting events, birthdays, and graduations. They don’t see that we skip physical and mental health care.” Plummer says she and her husband have learned to cherish their downtime, trading the bunks of their Peterbilt for the comfort of their bed at home. The time is used to catch up on rest, family, friends, and as many doctor’s appointments as possible to make up for the lack of care on the road. When they have to be on the road, she uses FaceTime or Facebook Messenger to keep up to date with her family and friends. Even though she prefers to remain in the background to do her job — and do it well — Plummer’s efforts have not gone unnoticed. In the past year, she has found herself and her achievements in the spotlight not just once, but twice. Prime holds an annual Highway Diamond Gala for its women drivers and honors one driver as the company’s Highway Diva of the Year. As the presenter read the biography of the winner, Plummer says, she noticed it seemed strangely familiar — and then she heard her own name. Winning the Highway Diva of the Year award at Prime was the fuel that kept the truck rolling, so to speak. Plummer says she was asked to come in for a visit with one of the company’s media/marketing representatives. During that meeting, she was told the company planned to nominate her for TCA’s 2023 Professional Driver of the Year. She recalls being shocked and saying, “Why would you do that? I won’t win it.” Plummer knew that two Prime Inc. drivers had previously won the award — but they were both men, and both had more than 30 years of experience. Plummer says she didn’t believe the trucking industry was ready for a woman to win. She was wrong. One winter day, Plummer was navigating her way through a Nebraska snowstorm when she received a call from Prime. “He asked me what I was doing and told me I needed to pack my bags,” she said, adding that the caller told her she had won a spot as one of TCA’s Professional Drivers of the Year and would be traveling to Orlando, Florida, for the awards ceremony during the association’s 2023 convention. Shocked beyond words and emotional, Plummer could only say ‘Wow’ and start crying. That phone call made all the effort she put into both her career and her life feel worthwhile. But, she says, it didn’t feel real until she arrived at the Gaylord Palms Resort in Orlando back in March. “It was such an honor. I met the other four winners, who are all amazing people,” she said. “I know I work hard out there, but I just do my job. I don’t look for anything extra; I don’t go out of the way to put myself out there to be recognized. I just work.” Shocked beyond words and emotional, Plummer could only say ‘Wow’ and start crying. But it didn’t feel real until she arrived at the Gaylord Palms Resort in Orlando. “It was such an honor. I met the other four winners, who are all amazing people,” she said. “I know I work hard out there, but I just do my job. I don’t look for anything extra; I don’t go out of the way to put myself out there to be recognized. I just work.”

Walmart Associate-to-Driver grad Ashley Milacek embraces new role on the road

“Most graduations have something in common: They inspire hope for new opportunity,” said Chris Nicholas, executive vice president and COO of Walmart USA. New career opportunities are exactly what Walmart’s Associate-to-Driver training program provide. Until recently, the retail giant’s private driving school was open only to members of the company’s supply chain and transportation departments. Inspired by the overall success of Walmart’s driver training program, along with a need for more drivers, company officials have opened the training to any associate employed by Walmart or Sam’s Club who lives within 250 miles of one of seven Walmart Transportation Offices across the U.S. As of this writing, nearly 200 employees have successfully completed the Associate-to-Driver program, according to Nicholas. Many of these new drivers have moved from hourly roles into driving positions that offer far greater wages. “Now as proud holders of a Class A CDLs, they’re on their way to making as much as $110,000 in their first year as Walmart drivers,” he said. Ashley Milacek is among the newest of Wal Mart’s 13,500 truck drivers. A working alumnus of two Walmart stores in the Gainesville, Texas, area, Milacek has already experienced the endgame of Walmart’s private trucking fleet — consumers buying products truck drivers deliver to the retail outlets. Since joining the Walmart team in 2014, Milacek has worked in five different roles, from overnight stocking to the front, and eventually as general manager of a Walmart store. Now, however, she is experiencing an entirely new side of Walmart’s supply chain as a regional truck driver. “I heard about the Associate-To-Driver program,” she said. “I wanted to try something completely different and decided to give it a try.” Milacek is among 72 recent graduates of the Associate-to-Driver program. “I came into this job having never stepped behind the wheel of a truck before. I didn’t know what to expect, but I came in hungry and ready to learn,” she said. “Walmart’s team of facilitators and certified driver trainers fed me all the information I needed, and even tailored the training to my individual learning style. It helped me to be the best driver I could be during my three months of training.” Milacek also rose to the challenges of being a woman in a career field traditionally dominated by men. “I didn’t realize what kind of impact being a female driver would have until I started driving for Walmart,” she said. “Making this career jump has made me want to represent other females who aspire to do this job.” Milacek admits she entered the program with some worries about her safety on the road, and says she believes other women also have this concern. However, she says, Walmart’s training program, along with the company’s equipment and fleet policies, set her mind at rest. “Walmart really engages us and has many safety measures in place, like top-of-the-line equipment and access to any well-lit Walmart parking lot when breaks are needed,” she said. “They also prioritize our safety and urge us to avoid driving in unsafe road conditions during storms. Systems like NTransit give drivers better directions to execute their trips successfully and safely. Measures like this make all drivers — not just women — feel more comfortable on the road.” While working as a truck driver offers its challenges, Milacek says the transition from store to the highway has been smooth, at least for her. “The schedule has been easier than I thought it would be to adjust to,” she said. “I thought early mornings on the road would be tough, but it can be amazing. I get to see the sun rise, and I really enjoy being out on the open road.” Walmart’s fleet combined fleet drives more than 900 million miles each year. That’s a lot of sunrises to be seen. As for her future as a driver and in her career with Walmart, Milacek said she looks forward to continuing to service customers for years to come. “This career has already been incredibly rewarding,” she said. “It’s really a phenomenal feeling.” And the rewards keep building. “The first time I ever sat in the driver’s seat, wearing my Walmart driver uniform, I was able to feel how big the responsibility of this job truly was,” she said. “Having the honor to deliver items at an incredible value to communities across the country is what I will continue to look forward to for years to come.” Milacek has a simple word of advice for anyone, particularly women, considering a career as a truck driver. “Do it. You won’t regret it,” she said. “Don’t be afraid to take the jump if it’s something you’ve been thinking about. It is making a huge difference for me and my family.”

The Mangat Group establishes Arizona trucking school

PHOENIX — Glendale-Arizona-based trucking company The Mangat Group has launched MG Truck Driving School, a state-of-the-art facility that offers commercial driver’s license (CDL) driver training and certification classes. Classes will begin Tuesday, Sept. 5, according to a news release. MG Truck Driving School will be the only school in Arizona with a driving simulator on site, the news release noted. The simulator has the ability to mimic any driving condition and type of vehicle (automatic or manual). “This type of training has proven to significantly reduce accidents,” school officials stated. “Students can expect the simulator to be fully installed by the end of Sept. The school also plans to offer continuing education classes and an advanced training program for seasoned drivers.” School officials said their goal is to increase the number of certified drivers in Arizona. “At any given time, there is a shortage of 2,000 drivers in the state, creating a need for delivery and service drivers,” said Tony Mangat, founder of The Mangat Group. “We are offering courses to anyone 18 years or older to receive their CDL license at an affordable rate, with unique hands-on training.” Mangat tapped Russell Hoyt as the director of education. As a third-generation truck driver, “he brings extensive knowledge and first-hand experience as an instructor,” the news release stated. He has created a program that includes one week of computer lab work and two to three weeks of hands-on training in the field. “My goal is to maximize the students’ experience,” Hoyt said. “I want them to walk out of MG Truck Driving School feeling secure in their life, and that they feel safe in their job. Our experienced instructors teach a curriculum that gives drivers the tools and knowledge they won’t get anywhere else.” MG Truck Driving School will host an open house and barbecue from 5-8 p.m. on Friday, Sept. 15. at 7138 N 110th Ave. in Glendale. All attendees can meet with instructors and get a tour of the facilities, in addition to enjoying food and fun. Anyone planning to attend the open house will need to RSVP through the website home page. Prospective students and instructors can learn more about the Open House and enroll at www.mgtruckdrivingschool.com.  

ArcBest recognized by Forbes on America’s Best Employers list

FORT SMITH, Ark. — ArcBest has been named to the 2023 Forbes list of America’s Best Employers By State for the fourth consecutive year. According to a news release, ArcBest ranks third in Arkansas and first in the state’s transportation and logistics sector. The company was also named a top employer in Ohio, ranking number 65. The award is presented by Forbes and Statista Inc., a statistics portal and industry ranking provider. “This recognition from Forbes further solidifies ArcBest’s position as a leading workplace where our employees can grow and thrive,” said Erin Gattis, ArcBest’s chief human resources officer. “Our team proudly fosters a values-driven culture deeply rooted in Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. We are committed to taking care of our people and living out our core values every day and genuinely believe this dedication is a testament to our 100-year legacy and longstanding investment in our workforce.” America’s Best-in-State Employers for 2023 were identified based on 2.1 million employer recommendations from people working for companies that have more than 500 U.S. employees, the news release noted. Employers were grouped into one of 25 industries, and employers with operations in more than one state were ranked in multiple states. The evaluation is made on a state-by-state basis around three distinct criteria: In-state indirect recommendations; national in-industry indirect recommendations; and direct recommendations. Employees were also asked to give their opinions on a series of statements surrounding topics, such as working conditions, diversity, salary, potential for development and company image regarding their current employer. “As we celebrate our centennial, we recognize and congratulate our more than 15,000 employees who are truly at the heart of our success,” said Gattis. “ArcBest’s people-first mentality will always be at the forefront of what we do, and we are committed to providing our team with competitive benefits and a rewarding work environment.”

Regular inspection, maintenance can help improve tire performance

Tires are second only to fuel in annual expenses for motor carriers both large and small. With a new set of truck tires costing $2,500 or more — plus the cost of repair and replacement for damage, including road service calls — it’s no wonder tires take up such a large amount of the budget. Sadly, much of the expense for tire replacement and road service could be avoided with a few simple precautions. Even without service, the service life of the tires on a truck can be extended. Modern tires are built to run longer, and they provide greater traction and require less fuel to turn than ever before. No matter how new the technology however, improper inflation, overloading and damage from road objects are still tire-killers. In some cases, it happens quickly; in others the damage builds over time, but the result is the same — you need a new tire. Choosing the right tires is a critical step. Some buyers simply look for the best deal they can find. That’s a great way to ensure that you’ll be looking for another deal sooner than you expected. It’s easy to find reviews and ratings of each brand of tire and its manufacturer on the internet, so do your research. But before you can choose a tire brand, you’ll need to determine what type of tire you’ll need. If you run heavy loads, you’ll need a tire with a larger weight rating. Do you drive off-road (including dirt or gravel parking lots), or maybe put on a lot of miles in winter weather? A lug type tread pattern might be best for you. On the other hand, if traction is a little less important and higher fuel mileage is your goal, choose a ribbed tire. Whatever type of tire you need, ask around for brand advice. You’ll find plenty of opinions about which brands last longest, which manufacturers have the best warrantee, and which to avoid altogether. Once you’ve bought your new tires, inspection and inflation are keys to getting the most from them. A thorough daily inspection is mandatory. Damage can occur that can’t be seen unless you check carefully, including the sidewalls between tandems or inside, next to the frame rails. Sidewall damage can include cuts, punctures and scrapes, as well as bulges (bubbles of air trapped between the sidewall layers). Most sidewall damage will eventually cause the tire to fail, which could lead to damage to your truck or even an accident if the failure happens at a critical moment. Check the tread, too. Drivers and tire technicians are often amazed at the objects that get stuck in tire treads. Nails and screws are common, but objects such as cigarette lighters, table forks, keys and more have worked their way into tire treads. Inspect the tread often, removing any foreign objects found as soon as possible. Timing is important, because objects can work their way into the tire interior over time, so an object that hasn’t created a puncture at the moment could be the cause of a flat tire later. When examining objects lodged in the tread, listen for air leaks. If there’s any doubt about a leak, a simple cup of water can be very revealing. Pour the water on the object or the tread around it and watch for bubbles. Even a tiny leak will cause some bubbling. If a leak is found, get it repaired as soon as you can. The longer you wait, the more damage will be done. When it comes to inflation, many drivers never go farther than using a hammer, a tire “thumper” or a boot to determine inflation. True, whacking a tire is a good way to tell if it’s inflated or flat — but it doesn’t provide a good estimate of the inflation level. Inflation level can be critical. In a tandem setup, for example, just a few pounds difference in the inflation of two side-by-side tires can have catastrophic results. If one tire is lower than the other, the tire with the greater inflation takes on more weight. This causes heat to build up, which can result in a blowout. That heat can also damage the internal wrappings of the tire, so the blowout may not occur today … but it very well might later. The underinflated tire bears less weight but generates more heat because of the continual flexing of the tread as it rotates. Heat destroys tires. In some cases, the overloaded tire fails, but it may do so without blowing out. The driver may not hear the failure; meantime, the remaining tire in the tandem is now supporting the weight previously held by two tires. Eventually, it too will fail. That’s likely the scenario when you spot a truck on the side of the road with two blown tires on the same axle. Every driver should have — and use — a quality tire gauge to measure tire pressure in each tire on the vehicle. Pressure changes when tires heat up, so check them before starting out, when possible. Remember that the sun shining on tires can add a few pounds of pressure by heating the air inside, so don’t make adjustments based on the initial measurement alone. It’s a good idea to carry an air hose that attaches to the emergency tractor glad-hand. Such a setup can be used to fill tires anywhere the truck engine can be run. The hose can also be used to blow dust and dirt from the radiator or to power polishers, grinders and other pneumatic equipment. Finally, tire inspection should be ongoing, because damage can occur at any time. Make it a habit to look at the tires when you stop. For example, you can inspect the tires on one side of the truck and trailer while walking to the restroom, then the other side while walking back. This is where use of a tire thumper helps in identifying a tire that’s low or flat. After driving through an area with debris or any rough surface, it’s best to inspect again. Take good care of your tires and they’ll take good care of you.

Picking the right time to change jobs can be as important as finding the right carrier

The trucking industry is known for high driver turnover rates for a number of reasons. For one thing, many of the jobs are on the road. There’s no requirement to show up at a physical location every day, unless your job is local in nature. For everyone else — namely over-the-road, or OTR, drivers — the home address is their home is listed as a “domicile” in carrier records and is simply an address the driver must be sent to for “home time.” Because many drivers live in a truck most days and nights, carriers can be changed at will. Drivers leave carriers for a variety of reasons. The most commonly reported ones are compensation, number of miles and perceived treatment from superiors. Sometimes drivers don’t have a choice; for instance, a carrier may close or downsize its fleet, or the driver may involuntarily terminated. Most of the time, however, the driver makes the decision to leave. All too often, industry and economic conditions aren’t a consideration when changing jobs … but they should be. Trucking goes through repetitive cycles of boom and bust. The market is ruled by the principle of supply and demand, with “demand” being the need for trucks to haul freight and “supply” being the number of available trucks. When there is a lot of freight, trucks are in greater demand and shippers are willing to pay higher rates to get their product moved. As you would expect, when freight rates rise, carriers want to haul as much as they can. They buy more trucks and expand their fleets in order to earn as much revenue as possible. But at some point the number of trucks exceeds the amount needed for available freight. Sometimes it’s because carriers bought too many trucks. Sometimes it’s because freight levels fell due to recession or other factors. Usually it’s a combination of both. The industry is currently in a “downcycle” that is expected to continue for a few more months. That means rates are low and truckers are competing for available loads. How does all this impact the job market? When carriers are expanding their fleets, they look to hire more drivers. Some are willing to relax hiring standards by, for example, allowing more violations on a driving record or a shorter waiting period after a felony conviction. It’s easier for a driver to find work, and there’s a chance the pay will be higher, too, as carriers adjust payrolls. When carrier fleets are shrinking, the opposite occurs. Hiring standards are tightened to ensure that the carrier is only hiring the best drivers available. Pay rates stagnate. Owner-operators exacerbate the problem by selling their unprofitable trucks and competing for open company driver jobs. The gist of all this is this: Right now might not be the best time to look for another trucking job. Carriers have downsized their fleets by about 3% in the past six months. Throw in the competition from some 22,000 Yellow Corp. drivers who are entering the job market because of the company closing its doors, and you can see that there are more drivers competing for fewer jobs. Additionally, drivers who are unhappy with the number of miles they’re getting may not be happier elsewhere, since market conditions are something every carrier deals with. When times are good, carriers can decline shorter runs and those with unpopular origins or destinations. In difficult times, they may accept shorter runs in order to keep trucks running. The reality is that whatever carrier you jump to may also be having trouble finding enough miles for its drivers. Pay rates follow a pattern similar to hiring policies. When freight is plentiful, carriers tend to raise pay rates in order to attract more drivers. Some institute or increase sign-on bonuses, some raise per-mile rates. When one offers raises, however, it’s not unusual to see other carriers follow so they don’t lose drivers to the churn. Right now, carriers are not offering raises. They are tightening their belts, conserving cash while they wait for the market to turn. Benefits are another consideration. Many carriers have waiting periods before health insurance becomes effective. A new job means starting over to accrue vacation or paid leave time. Drivers who have families that are covered by health care might consider how long they’ll be without coverage before leaping into a new job. Don’t discount relationships, either. A strong relationship between driver and fleet manager is key to a smooth operation and can put more miles — and more money — in the driver’s pocket. Starting over at a new carrier often means starting at the bottom and taking whatever’s given by a manager who is just getting to know you. If you’re looking for a job because you don’t have one, or because conditions at your current carrier are unbearable, you should be able to find one. However, if you’re thinking the grass looks greener in another carrier’s truck, it may be better to bite the bullet and stay where you are until the trucking economy opens up. After all, the more jobs listed on your job application, the more likely you’ll be seen as a job hopper, someone who never sticks with anything for very long. It’s better to understand the market and research your next carrier thoroughly so that when you do make the decision to change, you’ll know what you’re getting into. Holding off on the job change until conditions improve is sound advice.

Hazmat hauler Liana Castro never takes the easy way out

Liana Castro heard the word “can’t” a lot growing up, as in “You can’t be a truck driver.” She also heard “aren’t” a fair amount, specifically, “Women aren’t supposed to be in the tucking business.” And, every so often, a “won’t” would bubble to the surface, like, “You won’t be successful competing with men.” Even so, Castro discovered a love of trucking at a young age. “I’d see trucks rolling down the highway as a kid and I always thought they were just big and cool,” she said. “But it was always looked down upon in my family because that was a guy’s job. That’s how it was viewed. When I did mention having an interest in it, it was like, ‘Whoa, you can’t do that! That’s only for men. You can’t be in a male-dominated industry. Would you even like those things?’ That kind of deterred me for a bit.” These statements presented challenges that Castro was determined to overcome. She worked up the nerve to dive into driver’s school, over the disapproval of her family. And while CDL training WAS as tough as they said it would be in some respects, she stuck with it. “I was completely out of my element. Honestly, the first day of truck school, I wanted to quit” she recalled. But she did not quit. Today, the only negative terms the California-born driver, who now drives for LGT Transport, retains from her younger days are “didn’t” and “isn’t” — as in, she didn’t listen to her naysayers then and she isn’t about to start now. “I tell people all the time, ‘Keep applying yourself,’” Castro said. “No matter what you get in life, you have to stick with it.” Castro applied this dogged determination to overcome the many challenges that faced her early on in her career. With each job she held, she learned a little more about what her strengths were in trucking and what type of driving best suited her life and personality. By the time she got to LGT, Castro had a strong sense of self, as well as a clear vision of what she wanted to accomplish in her career. “I’ve been with LGT about five and a half years, and a cryogenics hazmat tanker driver for about six years,” she said. “I just find it interesting and, I guess, the danger of hazmat is part of that. It’s challenging to you as a driver and it’s a completely different ballgame than anything else. “It’s always challenging,” she continued. “There are always new things that come up. It never stops. It always keeps you on your toes. I like that.” At age 33, Castro finds herself at the top of her game. Typically hauling throughout the West Coast region, where she still makes her home, she’s equally comfortable with a long-haul assignment. She’s touched all but two of the lower 48 states and has trucked to two Canadian provinces. She says she has no clue how many miles she’s racked up in her career. “I still go anywhere and everywhere I’m needed, and that includes Canada,” she said. “I like to be a flexible driver for my company.” Part of what fuels Castro’s company-first mentality is the diversity she sees among LGT’s driver pool. While women have been slow to enter the trucking industry overall, she says LGT has made a concentrated effort to boost the number of women behind the wheel. “Within my own company, we actually do have quite a few women drivers, which is awesome to me,” she said. “Even in the hazmat world — where there really aren’t a lot (of women) overall — we’re attracting women who are looking to expand their careers. “It would be nice to see more actually, but I know it’s not always the most appealing job to women,” she added. “Like I said, in a lot of families, (trucking) is looked down upon, and women are told they can’t do that, or they can’t work around a lot of men.” Castro not only tries to dispel such stereotypes by her everyday work routine, but she’s also taking working to topple long-standing career barriers. As LGT’s first female driver-trainer, she has the perfect opportunity to debunk long-held attitudes and bring change to an industry that’s traditionally been slow to embrace it. “I think what sets me apart as a trainer is I have a lot of patience,” she said. “You’re working with so many different types of people and backgrounds. I try tailor my training to the individual and how they are. I don’t just go in with the same script for everybody, because everybody works at a different pace. Some people need things broken down in certain ways. “That’s stuff I didn’t get when I first started out,” she continued. “I was always thrown into the fire, which helped me improve who I am — but you don’t need to train that way. This isn’t a competition. We don’t need to throw people this way and that way. We train for safety and for excellence first.” Castro’s impact on fellow drivers and others in the trucking industry earned her Member of the Month honors from Women In Trucking for July 2023. However, she says, awards and accolades don’t alter who she is or the training provided to the people she’s tasked with preparing for the road. Her message is clear, simple and hard-won. “Nothing is easy,” she said. “You have to go with how you feel and where your heart and your head are at. Just continue to go down the path you think is right for you. Learn to find encouragement from within yourself, because a lot of times, you will not get it from other people.” Keep working toward your goals even when those naysayers are the people you love the most and who are closest to you, she advises. “It took a while for my family to own up and be like, ‘You’re not just someone holding a steering wheel all day,’” Castro said. “At the same time, with me being over the road, they don’t get to see what I’m doing, because they’re not out there. All they know is I leave home and then I come back. “But they’ve definitely warmed up to it, and see that it is a good career path,” she said. “They have seen how much I’ve developed in a short amount of time in my own career.”